Reviews by job title

71 reviews
2.0
6 Jun 2025

Change happens, but why no change management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people you work with, awesome! The benefits, pretty great! The product is cool, needs some work but is still pretty awesome. Great Opportunity to network in the org.

Cons

They hire bad leaders, really bad... Leadership lacks transparency People are scared to speak up People are constantly scared of losing their job Little to no team support They let go of people then have the roles already filled with new people

2.0
10 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Really smart people, good benefits

Cons

High-performing employees are used and abused. Promotions don't exist. They'll change your role, give you more responsibility, and say you aren't qualified for more pay. CX has no real leaders

4.0
11 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-Work life balance -Work where you work best (remote or in office) -Generous time off and benefits package -They make you feel appreciated

Cons

-No retirement savings -Lack of customer support which frustrates clients -Pay could be better

4.0
16 Jul 2025

Lost my faith in Wave

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefit Collaborative environment Teamwork Spirit

Cons

Promotions have been paused for a long time Lots of changes at the senior leadership level

4.0
7 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The company goal is good, but not everyone is aligned tbh. Salary is compatible, benefits are good. I like Wave Day in summer to make long weekend extended by one day and Christmas shutdown of course. People are general nice there.

Cons

Lack of organization. I joined a team when everything is a mess.

4.0
1 May 2025

Great path, solid fundamentals, positive culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great mission, positive results - Great people who mean well and are helpful - Decent salary and benefits - Path forward is clear and achievable - Last CEO was not the best and thankfully has left. But he was needed to bring financial sanity to this company. The founding CEO was inspiring, mission driven but couldn't manage a scale up. - P&C and Finance departments have slowly been improving in the last year kudos to their C leader and the talent she's brought in - Many ineffective leaders across the company have been replaced over the last year

Cons

- Company has weak operations - many processes need to be improved quickly - Some leaders and people need to be levelled up

1.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Decent company culture, could be better but decent. Great opportunity to learn. Decent people leaders. Decent benefits.

Cons

Not an easy product to learn. Little to no internal opportunity for growth. Company clearly focused on hiring cheap over-seas labour than finding value, future forward talent to grow. Great stand out work mates and upper management that clearly deserve more pay, Felt a little bit undervalued for work contributions. Not ideal if you value good work life balance. It’s draining on your body physically, even though it’s remote…

Viewing 1 - 3 of 71 Reviews

Glassdoor has 356 Wave reviews submitted anonymously by Wave employees. Read employee reviews and ratings on Glassdoor to decide if Wave is right for you.