Wave Customer Support Hero reviews

- The entire team is full of incredibly dedicated and motivated individuals all working towards the same goal. Every single person I've met is so driven and smart, it's truly inspiring and will be so helpful to me in my career development (and life in general!). Everyone is also super helpful and approachable. - The culture they've created is amazing (e.g. social events, activities, etc.), and the fact that they have maintained it as they grow in size is remarkable! - Management really cares about your growth, both personal and professional, and will work with you on your goals. They encourage you to try new things, and will help you if you are looking to grow or expand on a new skill (e.g. with the Mentorship program). - The interview process was really cool, and different than what I've experienced in the past. You will first get a call from their wonderful HR person, followed by (potentially) a second call and then an in-person interview. The interview is longer than usual (a couple hours or so). The goal for them is to see if you'd be a good fit, so you will have questions that are targeted towards your expectations, goals, and experience, but also about who you are as a person! It was a fun interview, and I wasn't as nervous as I usually am. - If you're looking for a company to grow with, and be excited to get up for work everyday, this place is for you!

The absolute greatest thing about working at Wave is the people. It's hard to imagine a company of 100+ people where each and every single individual is intelligent, kind, creative, caring--but Wave is just that. Then there's the work: unlike other customer support jobs I've worked in the past, there is a genuine sense of fulfillment that one derives from working in customer support/success at Wave. This is a combination of the challenging, but very satisfying work, and the fact that you're working with a team of people that you care about and respect. Wave is a place that recognizes value in its employees, and nurtures it to its full potential: it is a company that's not only concerned with its own well-being, but also the well-being of the individuals who make up the whole. The fully stocked snack cupboards and beer fridge don't hurt either ;)