Reviews by job title

112 reviews
4.0
21 Apr 2025

Great Work-Life

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People-First Environment Process Driven teams

Cons

Less team members to handle the workload at times

4.0
8 Feb 2026

Company with lot of potential

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company focuses on solving meaningful problems in the SMB space, which offers significant growth potential and plenty of untapped opportunities. The technical team is strong, and the CTO provides excellent leadership.

Cons

Cross-team coordination can sometimes be a challenge and could be strengthened.

4.0
20 Jan 2026

Great culture!

Recommend
CEO approval
Business outlook

Pros

excellent team, growth mindset and collaborative culture

Cons

hierarchy issues among leadership and top-down

4.0
8 Apr 2025

So much flexibility!

Recommend
CEO approval
Business outlook

Pros

- Remote/hybrid working - Super friendly, connected team - Engaging culture - Exciting work

Cons

- Need more clarity on strategy/direction

4.0
7 Apr 2025

Moving in right direction, but still lots to fix

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The company purpose is meaningful, we help small businesses - It's not a cliquey company, everyone is friendly and willing to help each other out - Great benefit plan - Remote work and flexibility is the best - P&C team is clearly invested in building a positive workplace culture, we see their efforts - The CEO announced he's leaving and that's the best thing that could have happened for the company - Lots of opportunity to make a meaningful impact - Lots of people promoted in the past that aren't competent, so there's a lot of poor leaders, but seems like they're cleaning that up

Cons

- Despite what you read in other reviews, Wave was barely a viable company and what was built with the founder here was a culture that was full of toxic positivity. Big salary bumps, expensive gifts, etc. It was lipstick on a pig and a distraction while they almost ran this company to close down with zero financial responsibility - Agree with the previous review that the CTO is in over his head - Unsure of why we have a Strategy team with a leader who just says a lot of words without saying anything

1.0
11 Dec 2025

Tired

Recommend
CEO approval
Business outlook

Pros

- the team is nice

Cons

The pay for such a broad product is truly a joke. Salary in the 40k’s is the reason why people keep leaving. CS reps that have gained lots of experience in the product eventually leave to better paying companies, then they hire again, have to train again, rinse and repeat. Their best talents are not retained because the pay is so poor! The company does not care for their CS reps even tho they take the most of the angry tantrums from customers due to management decisions. I truly hope the pay is atleast increased, otherwise great people will keep leaving! Goodness, a product as cumbersome should have at starting salary of atleast 55k

4.0
9 Jun 2025

Nice people

Recommend
CEO approval
Business outlook

Pros

Friendly, collaborative team Nice, convenient office

Cons

The strategic direction of company

Viewing 1 - 3 of 112 Reviews

Glassdoor has 357 Wave reviews submitted anonymously by Wave employees. Read employee reviews and ratings on Glassdoor to decide if Wave is right for you.