Low Salary, tough product - Customer Service Representative Wave Employee Review

1.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Decent company culture, could be better but decent. Great opportunity to learn. Decent people leaders. Decent benefits.

Cons

Not an easy product to learn. Little to no internal opportunity for growth. Company clearly focused on hiring cheap over-seas labour than finding value, future forward talent to grow. Great stand out work mates and upper management that clearly deserve more pay, Felt a little bit undervalued for work contributions. Not ideal if you value good work life balance. It’s draining on your body physically, even though it’s remote…

Explore other reviews about Wave

5.0
25 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Nice environment with comfortable workspace and good people.

Cons

Days could get repetitive sometimes.

1.0
26 Sept 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It used to be fun

Cons

The CEO and H&R Block have ruined this company

9
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