Does Thames Water pay their employees well?

According to anonymously submitted Glassdoor reviews, Thames Water employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Thames Water. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Thames Water?

56% of Thames Water employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Thames Water 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Thames Water?

Project Manager (32) , Manager (24) , Operations Manager (18) , Analyst (16) , Customer Service Agent (16) , Customer Service Representative (14) , Engineer (13) , Project Engineer (13) , Customer Service (12) , Technician (10) , Technical Coordinator (9) , Business Analyst (8) , Senior Project Manager (8) , Administrative (7) , Customer Service Advisor (7)

What are the pros of working at Thames Water according to real employee reviews?

"Some really great people at an operational level who care about what they do and work tirelessly." ((in 80 reviews)); "A good work life balance" ((in 44 reviews)); "Good benefits (if you manage to be employed for more than two years); in Clearwater court good canteen" ((in 29 reviews)); "Great team and earning potential" ((in 26 reviews)); "Good pay" ((in 25 reviews))

What are the cons of working at Thames Water according to real employee reviews?

"Far too many managers" ((in 22 reviews)); "Senior leadership is getting paid £££ yet they’re making hundreds of people redundant every couple months" ((in 16 reviews)); "Blame culture" ((in 16 reviews)); "No training of note." ((in 15 reviews)); "No bonus scheme for lower grade (and the majority) of employees." ((in 13 reviews))

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Thames Water

Thames Water reviews about "culture"

31% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.7

Work/Life balance

3.3

Culture and values

3.2

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Reviews by job title

73 reviews

2.0

9 Dec 2024

Project Manager

Project manager

Recommend

CEO approval

Business outlook

Pros

work life balance was good

Cons

organisational inertia, poor leadership, questionable culture

5.0

24 Apr 2024

Great company

Data protection analyst

Recommend

CEO approval

Business outlook

Pros

Flexible working, good benefits and friendly culture

Cons

Took me a long time to learn all the acronyms and how the business works

3.0

13 Dec 2025

Average

Senior auditor

Recommend

CEO approval

Business outlook

Pros

Reasonable work life balance and work culture

Cons

Average salary , no innovative ways of working g

5.0

6 Sept 2024

Heat company

Accounts assistant

Recommend

CEO approval

Business outlook

Pros

Great people and culture. We’ll run and managed.

Cons

Could improve diversity. Nothing lease I can think of,

3.0

19 Mar 2024

Great culture, weak leadership

Analyst

Recommend

CEO approval

Business outlook

Pros

Easy to hide should you wish

Cons

Long hours and hard to sometimes see line of sight to end deliverables.

1.0

7 Oct 2025

Poor culture

Human resources

Recommend

CEO approval

Business outlook

Pros

Good pension and initiatives for EDI on the face of it

Cons

Toxic culture of reactivity, unions being disruptive, politics

3.0

6 Mar 2026

Mixed Vibes

Senior delivery manager

Recommend

CEO approval

Business outlook

Pros

Good pay-Good CEO-Very diverse culture

Cons

Some very Power hungry directors who empire build! Multiple internal 'clicks'

5.0

19 Sept 2024

Great Employer

Senior project manager

Recommend

CEO approval

Business outlook

Pros

People, Culture, plenty of career progression

Cons

Work can get hectic, fast paced environment

4.0

1 Mar 2025

Good work life Balance

Process engineer

Recommend

CEO approval

Business outlook

Pros

Flexible working , good development opportunities , inclusive work culture and mentoring.

Cons

Relatively low pay compared to other companies.

Viewing 1 - 3 of 73 Reviews

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Thames Water

Thames Water reviews about "culture"

Ratings by category

Reviews by job title

Project Manager

Great company

Average

Heat company

Great culture, weak leadership

Poor culture

Mixed Vibes

Great Employer

Good work life Balance

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