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Restaurant Technologies

Engaged employer

Restaurant Technologies reviews about "people"

52% positive business outlook

Reviews by job title

33 reviews
1.0
27 Feb 2025

Welcome to the 💩 show

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Met some great people who are all suffering through the same things this company. Life long friendships made.

Cons

This is a 24 hour 365 day a year job. The pay does not reflect for GM/OM/DM. Have seen 3 COOs, 4 ROMs, MULTIPLE GMs. So much change, labeled as "fast paced". Everything needs to be ripped out and reinstalled properly, oil and Automist. They change the bonus metrics yearly to keep them out of reach. They only care about looking good enough to sell every 2-4 years.

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Restaurant Technologies Response
1y
Thank you for taking the time to share your feedback. We appreciate all perspectives from both current and former employees, as they help us to grow as an organization. We understand that our fast-paced environment, coupled with the demands of a 24/7 operation, can be challenging. We strive to offer competitive compensation and benefits while ensuring our teams feel supported. We also recognize that change is natural part of a company’s evolution, and we are focused on fostering consistency and a clear vision to ensure a strong, unified direction for the future. We are proud of the relationships that have been built here and are grateful for the hard work and dedication of all our team members. Thank you again for your feedback, and we wish you nothing but success in your future endeavors.
4.0
19 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Great work and home balance, decent pay, great people to work with

Cons

Routing could use some work, could be more efficient if so

2.0
17 May 2024
Recommend
CEO approval
Business outlook

Pros

Local manager, drivers, and even regional are all pretty decent people. Short work weeks, benefits were decent. Pay is middle ground

Cons

Bonus structure is bogus. If you’re a driver-you’ll stay a driver. Upper management do not have a CDL. Corporate is not inclusive

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Restaurant Technologies Response
1y
Thank you for taking the time to share your experience and for your contributions during your time with the company. We are pleased to hear that you had a positive experience with your local team and appreciated the work schedule and benefits. We understand your concerns about the bonus structure and career advancement opportunities. We are continuously evaluating our policies to ensure they are fair and supportive of all employees. We value your feedback and recognize the importance of understanding the challenges our drivers face firsthand. Inclusivity and fairness are priorities for us, and we are committed to making improvements where needed. We appreciate your input and wish you all the best in your future endeavors.
5.0
10 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Great company morale Great people Good Management Teamwork Flexibility

Cons

Pay Commissions Sales tracking Quotas are pretty attainable

5.0
22 Aug 2024
Recommend
CEO approval
Business outlook

Pros

I have been at RT for close to 2 years and I have never been happier. Great leaders and growth potential and I get to work with people I really enjoy. I love it here!

Cons

None that I can think of.

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Restaurant Technologies Response
1y
Thank you for your amazing review and for your dedication over the past two years! We are delighted to hear that you are thriving here and appreciate your compliments about our leadership and growth opportunities. It is fantastic to know that you enjoy working with your colleagues and feel such positivity about your experience. We are so glad to have you as part of our team and look forward to continuing to support your success.
3.0
16 Sept 2024

Service Tech

Recommend
CEO approval
Business outlook

Pros

Good job with a great group of people

Cons

Samsara system in vehicles is inaccurate and frustrating

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Restaurant Technologies Response
1y
Thank you for taking the time to share your experience. We are glad to hear you appreciate the team dynamic, as fostering a collaborative and positive work environment is one of our key priorities. We understand that accurate and efficient tools are critical to your daily operations. We continuously review the performance of our safety monitoring system to ensure it functions effectively for all team members. Your feedback regarding communication is also important to us. We strive to create an environment where all employees feel heard, and we encourage open dialogue. We aim to have strong channels between corporate and our teams in the field to ensure concerns are addressed promptly. Thank you again for your dedication and for being a valuable part of the team. We are committed to continuous improvement and appreciate your input.
4.0
19 May 2025

Great company

Recommend
CEO approval
Business outlook

Pros

Great pay and people are great

Cons

Can have bad days just as any where you go

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Restaurant Technologies Response
1y
Thank you for taking the time to share your experience with us. We are glad to hear you found the compensation competitive and enjoyed working with your colleagues — our team is truly one of our greatest strengths. We also appreciate your honest note that, like any workplace, there can be challenging days. We are always striving to support our employees through those ups and downs and create an environment where everyone can thrive. Thank you for your contributions during your time with us — we wish you continued success in your career!
3.0
21 Jan 2023

In trouble

Recommend
CEO approval
Business outlook

Pros

Amazing people in the depots, collaborative teams, great pay and benefits.

Cons

Lack of consistent outlook and sustainable strategy is causing problematic turnover which only paves the way for less consistency. Leadership appears to just be shooting from the hip and sacrificing good people for only short term resolution. Where is the long term strategy? What is the outlook?

1.0
21 Aug 2025

Toxic Culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay check People we work with

Cons

The Real Cons of Working at Restaurant Technologies • Mendota micromanagement madness Picture this: some mountain-side corporate overlords, chilling miles away from reality, dictating every last move like they’re playing The Sims with actual human beings. Decisions get made in some ivory-tower echo chamber, then dropped on us like we’re supposed to just vibe with it. Spoiler: we don’t. • HR: the self-appointed emperors of everything The company sells this “all in for the people” fairy tale, but let’s be real—it only applies if you’re not a manager. Once you step into that role, HR transforms from “support system” to “all-powerful deity,” handing down mandates like the law of the land, whether or not they make any sense in the real world. • Eight bosses, zero clarity Thanks to this wild “shared services” setup, you don’t just have a boss—you’ve got eight. Each one has a brand-new gospel of success they swear will save the day, while depots are basically marooned like castaways on separate islands, trying to build fires with wet matches. • Financial chaos disguised as accountability They’ll hold you accountable for a P&L that you don’t even control, wrapped inside a financial packet so messy it might as well be modern art. Imagine being judged for a math test where the answers keep rewriting themselves—yeah, that’s the gig. • Work-life balance, West Coast mirage edition Balance? Nah. On an actual open call, corporate (sorry, they hate that word—makes them sound too official) suggested managers set alarms every two hours while sleeping on the weekend just to check emails for possible HOS violations. That’s not “grind culture”—that’s insomnia disguised as leadership advice. • Bonuses: the moving-target circus Here’s the game: if you start winning, they’ll change the rules. Metrics for bonuses shift like California fault lines—always moving, always unstable. One month you’re on track to crush it, the next month they quietly tweak the percentages so your “bonus” is basically Monopoly money. • Sales untouchable, Ops expendable Sales? They’re out here spending cash like it’s a music video budget, making promises they’ll never have to keep. Meanwhile, ops is chained to spreadsheets built by someone in corporate who thinks Excel formulas = reality. In practice? Ops is left holding the bag, while sales gets to play hero. Just wait to the awards ceremony, mediocrity always celebrated to the maximum extent.

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Restaurant Technologies Response
9mo
Thank you for taking the time to share your thoughts and experiences. We are grateful for the many years of service you have given to Restaurant Technologies and appreciate the important perspective that long-tenured employees like you provide. Our people are the heart of our business, and we are proud of the culture of teamwork, innovation, and safety that continues to grow across our depots and corporate offices. We remain committed to fostering an environment that supports both personal and professional growth, provides clarity and consistency in our processes, and maintains a healthy work-life balance for all employees. We would love the opportunity to discuss any concerns or suggestions you may have further with you directly. You can submit a Workday Help ticket and one of our HR team members will connect with you right away!
Viewing 1 - 3 of 33 Reviews

Glassdoor has 231 Restaurant Technologies reviews submitted anonymously by Restaurant Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Restaurant Technologies is right for you.