Reviews by job title

16 reviews
2.0
11 Aug 2025
Recommend
CEO approval
Business outlook

Pros

- Great exposure given the volume of accounts you handle and number of brokers you engage with - CII qualifications fully paid for with decent bonuses for completing (Cert 1,500, Dip 1,750, ACII 2,000) - Recent new office is very modern with fantastic views of the London

Cons

- Very long hours expected to tackle the workload assigned - Salaries well below the market average, with the exception of managers and those fortunate enough to be offered shares within the company - Bonuses are paid in two halves to keep you tied for 6 months in order to receive the second half, this is not the market norm - Metrics are aggressively tracked (response times, bind ratios, etc), and you will be expected to either improve them or have a good reason for them being how they are

4.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Genuinely a fun place to work lots of opportunity for progression and work outside the realms of their job title

Cons

lagging on salary for underwriters and above - it seems adjustments have been made for the lower bandings but not the uppers it's a shame that a large portion of senior management are made up of new people rather than long-time CFCers.

1.0
4 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Great people, opportunity for travel and generally fun culture

Cons

When I joined CFC I was very much sold on their M.O of work hard and play hard however in recent years the latter part of that culture has faded and there is a lot of working hard without the benefits. We’re constantly told how successful the company is achieving $1bn in GWP and how we’re growing exponentially and opening offices around the world but that success doesn’t trickle down to employees below management level, salaries are way below market level, talking about a good 10k or more below and there is no transparency on salary bandings. Promotion review and salary is awful, it’s left to the last minute around March time and they have now scrapped opportunity for promotion in August so it’s very much dependent on what time of the year you join and it doesn't look to change anytime soon. The salary/promotion review is not a review or a discussion, management just tells you what minimal salary increase you’re getting and if you push back they just come back after a week and say upper management won’t increase further. The icing on the cake is that they split the bonus into two so if you decide to leave the company you don’t get the other half of your bonus which you worked hard for. What a business model, ey! The same with promotions you’re basically told whether you have got it or not without any rhyme or reasoning. Feels like a revolving door especially when it comes to more junior employees. A lot of people have left and they have lost a lot of talent to competitors who are willing to train and pay employees better. Many people have tried to bargain and push back especially in terms of salary but have been met with nothing and let me tell you there’s nothing more sobering then being told “If you’re not happy then you can always leave” by someone with 3 Cartier bracelets earning 4x your salary when you’re struggling to afford rent, groceries and transport as a 20 something working in the city. There was recent controversy with “The culture” and we’ve been forced to do a number of culture surveys and days expressing how we feel. A lot of people complained about salary, benefits and micromanagement and it will be interesting if there is actionable change or if it was all just a tickbox exercise to make the company look good to regulators and other insurers. Not in all teams but in some depending on your manager there is an issue of micromanagement, it can feel like school sometimes where you’re not trusted to get work done and forced to explain why you’re working from home. We’re all adults and post Covid we should be trusted to work from home. March is just around the corner so I really hope things to change for the better. CFC has so much potential, great people and great talent but they are forgetting the core which is their employees. Leave all the bells and whistles and focus on what people really care about - Remuneration and progression

avatar
CFC Response
1y
Thank you for posting your review and sharing feedback on working at CFC. Over the last year, we ran two culture and engagement surveys because we want to understand what matters to our people. The surveys showed us that there are many things we do brilliantly here which are extremely proud of and will continue to celebrate. And of course, highlighted areas for improvement, some of which are in line with your feedback. Our engagement score is higher than the industry average, and our overall turnover in 2024 was down on the year before, however we are committed to continuous improvement so that CFC remains a great place to work. We understand your frustration regarding compensation and are committed to providing more guidance and enhancing our processes. Rest assured we are running 2 promotion cycles a year, and we’ve been working with people leaders to make eligibility criteria clearer for everyone. We would also welcome an opportunity confidentially to discuss your feedback in more detail. Please feel free to contact Karen Poulton in HR via hr@cfc.com
4.0
1 Oct 2024

Decent

Recommend
CEO approval
Business outlook

Pros

- Good bonus but low salary. - Private health - 25 days holiday + bank holidays and emails are covered when you're off so you don't have lots of work when you come back.

Cons

- No mid year promotions, depending on the date you join you could end up waiting a long time extra. - Bonus is split across two payments 6 months apart, you don't get the second half if you hand in your notice - increasing amounts of corporate HR style training/workshops - poor benefits - Not able to get shares anymore - Low bonus for completing CII certificate, diploma, etc... - Can be very busy at times

4.0
12 Jan 2025

Great culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Significant work undertaken to improve company culture - becoming a more progressive company.

Cons

Lack of visibility on salary bands as you progress through your career.

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