19th May, 2026

Our Story:

The joining of Fliway and Supply Chain Solutions brings together two industry leaders to create a powerhouse in logistics and supply chain innovation. Combining Fliway’s strong national network, advanced technology, and proven freight and delivery capabilities with SCS’s deep expertise in contract warehousing, IT integration, and customised solutions, we now offer truly end-to-end supply chain services. With smart digital systems, real-time visibility, and tailored strategies, our united team is redefining what efficient, agile, and customer-focused logistics look like in New Zealand. Join us as we shape the future of supply chain excellence

About the role:

We are looking for a motivated and customer-focused IT Support Analyst to join our team. This role is responsible for providing technical support, troubleshooting IT issues, and ensuring the smooth operation of hardware, software, and network systems across the organisation.

Key Responsibilities:

• Provide first and second-level technical support to staff
• Maintain and enhance IT infrastructure – including servers, networks, storage, and cloud platforms (Microsoft 365, Azure).
• Administer core systems – Active Directory, Intune, O365, and enterprise applications (TMS, WMS, FMIS).
• Assist with system upgrades, patches, and software deployments
• Maintain accurate documentation of incidents, requests, and resolutions
• Escalate complex issues to senior IT staff or external vendors where required
• Contribute to continuous improvement of IT processes and user experience

What We Offer:

• Full Time, 40 hours per week, Monday to Friday between 8:00am and 4:30pm in Auckland!!
• Supportive and collaborative team environment
• Opportunities for professional development and training
• Competitive salary and employee benefits
• Exposure to a broad range of technologies and projects

What you Bring:

• Proven experience in an IT support or helpdesk environment
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Knowledge of Windows operating systems, Microsoft 365, and basic networking concepts
• Ability to prioritise tasks and work effectively under pressure
• Relevant IT qualifications or certifications are desirable

Are you ready to step into a world of opportunities and excitement in the logistics industry? At Fliway/SCS, not only will you work alongside a fantastic team, but you'll also enjoy competitive pay, exclusive access to holiday homes, discounted healthcare benefits, and the pride of being part of a 100% New Zealand owned transport and logistics company.

At Fliway/SCS, we're not just a company; we're a values-driven organization built on pillars that guide our every action: Safety, Service, Pride & Profit.

To apply for this vacancy, you MUST be eligible to work in NZ.