I applied online. I interviewed at Zendesk (Manila, Manila) in Nov 2020
Interview
they don't know what they are doing. they gave offer and then after few days they retract it. operations and talent acquisition team are not align with what they are saying. very bad experience
3
Other Customer Advocate interview reviews for Zendesk
I applied online. The process took 4 weeks. I interviewed at Zendesk
Interview
The whole application & interview process took a month. Their recruitment process was very organized, and the recruiters made sure to give updates quickly. Interviewers were engaged and willing to share their experiences with the company. It didn't feel like an interview but a conversation which was a pleasant experience.
Interview questions [1]
Question 1
- Explain how you handled an upset customer in the past - Walk me through your work experience - Why do you want to work at Zendesk
I applied online. The process took 5 days. I interviewed at Zendesk (Ireland, MS) in Jun 2021
Interview
Only 2 stages, fast, easy and very friendly. First with the recruiter with your motivations to enter the company, after with 2 teamleads about your previous experience and the last 20min. a written test, not difficult at all if you worked as technical support before.
Interview questions [1]
Question 1
1st stage: HR interview about your motivations. 30min. 2d stage and last: Questions related to your background and reply to 2 emails from a customer in order to troubleshoot in 2 languages. 1,20min.
