Reviews by job title

4 reviews
2.0
11 Mar 2019

The times, they have a-changed

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bright, hard-working coworkers. Remote work, good benefits, ability to give input (if it's a suggestion or something positive). They do listen to some feedback. They are really, really good at marketing. That team comes up with some really neat names.

Cons

"Programs" for programs' sake. Dozens of concurrent programs that seem to have no point except to give execs an excuse to have more meetings. Then updates on those meetings. Then nothing really changes. Boy do the programs have cool names though! Invisible favoritism. When you're remote, it's a lot harder to see this. Suddenly you'll realize others are appointed for training "programs" nobody even told you about. Empty talk about career growth for most people. See favoritism above. You can be a solid producer or even top performer, but if you're not in their list of favorites who get special attention, "career growth" ends up a quarterly obligation. Management is cliquey and often too busy, so they only pay attention to you if you screw up. Then your skip-level writes you berating messages suitable for a four-year-old who drew on the couch, not a grown adult who didn't follow a process they weren't trained on. Processes are constantly changing, btw. The core values are a solid framework for success. They are not executed on. Oh, and UNLIMITED PTO IS A TRAP. It sounds nice until you have to jockey with your teammates over who can take the post-Xmas week vacation, because you don't get paid out on PTO that isn't allocated! Typical nauseating "rah rah" about how awesome they are. I think they used to be. Or maybe Silverline has always been this way and I just didn't see it until my manager changed. Lots of turnover. I'm considering going back to my previous consulting firm -- they are much bigger, yet my managers and colleagues were respectful and made sure I knew I was valued.

avatar
Silverline Response
7y
First and foremost, we value our people and their feedback they give us. We have seen similar feedback recently that our executive team is reviewing and taking very seriously. We are working on many initiatives through our new People Team to make sure our programs are effective yet targeted - making sure employees have individual focus and overall, our employees all enjoy growth and career experiences through our work, programs and benefits. We encourage you to reach out to our HR team to talk through the experiences you mentioned so we can help address them directly.
2.0
14 Mar 2019

A Real Disappointment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Slick office space in Union Square They throw a helluva party Some incredibly talented, dedicated consultants Remote work options Marketing team has always been amazing CEO is inspiring and will make you believe in the values (until you see they are just words and not practiced)

Cons

Don't let the gushing, overwhelmingly positive reviews fool you - employees are asked to submit Glassdoor reviews almost constantly here. Silverline was an amazing company until recently. An influx of new external leadership about 2 years ago and the exit of many of their more dedicated and culture-enabling employees have made things go down hill very quickly. The new delivery leadership, at that point, told all of we consultants that we were part of a "consulting factory" now - not exactly in line with the supposed values of challenging ideas and breaking new ground. What other reviewers have said about favoritism is absolutely true. Additionally, other than the two founders, the leadership team tends to shrink away when teams/employees need help or guidance, only to reappear later with accusations (and later manifesting their accusations through gossip with their favs). Their culture is essentially nonexistent these days despite plenty of posters proclaiming their values around the office. Salary was decent in my experience, but annual adjustments are abysmal and the incentive plan shadily changes without any notice. Be prepared to take on new roles/titles without it being considered a promotion or effecting salary either. As mentioned in pros they throw some terrific parties, but it is hard to see this as completely positive when you are one of the consultants billing 40+ hours per week and the company's resources are wasted on hors d'oeuvres. There is an insane amount of turnover as well - if you saw their post on Valentine's Day about why employees love Silverline, the only highlighted employee who still works there is the CEO (there may have been one more person who remains); everyone else jumped ship ages ago.

avatar
Silverline Response
7y
We’re glad you enjoyed our office and the celebrations our team put together when you worked here. We believe those are two components of our culture and part of what makes us a ‘best place to work’. We often encourage our employees to make their comments and feedback known, and while we are happy so many of them choose to do so on Glassdoor, we never have nor never will direct them or tell them what to say. The positive reviews are honest opinions of working here, just how this review is yours. As we grow as an organization, new people join the team and yes some people choose to follow a different path. We appreciate that an evolving environment is not for everyone, and that each individual must make the choice of the type of organization that they wish to be a part of. Given today’s rapidly changing business environment, especially in the technology sector, we firmly believe that evolution is one of the core drivers of our success to date.
1.0
24 Oct 2014

Smoke and mirrors

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Working from home when needed -The ability to own your development, to an extent -Lots of socials, catered lunches, startup perks etc. -A good place to START your professional career, but don't get stuck too long (half of the people in the group photo that was taken less than a year ago are already gone)

Cons

-They leverage a lot of the "perks" as to why it is a great place to work while the actual business side of things is a mess -Managers will use intimidation tactics to bully/threaten you when you try to offer constructive criticism or discuss issues -There is no visible HR. They hire remote people so that no one in the office is the face of HR. -There is obvious favoritism which does not add up to a conducive work environment -There are discrepancies in compensation/bonus

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