Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      MuleSoft

      Part of Salesforce

      Is this your company?

      MuleSoft Reviews

      Compare reviews

      3.9

      59% would recommend to a friend

      (586 total reviews)
      avatar

      Brent Hayward

      77% approve of CEO

      47% positive business outlook

      Ratings by category

      4.5

      Compensation and benefits

      4.1

      Diversity and inclusion

      3.8

      Culture and values

      3.8

      Career opportunities

      3.7

      Work/Life balance

      3.5

      Senior management

      MuleSoft has an employee rating of 3.9 out of 5 stars, based on 586 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MuleSoft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      586 reviews
      2.0
      16 Dec 2016

      Product Managers stay away from the narcissistic CPO

      Product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Product has the right market fit One of the best Sales teams in the valley Office is pretty nice

      Cons

      The Product team changed leadership in early 2016. Since then 10 members of the PM team (8 PMs, 1 UX and 1 Docs) have left, and 5 key engineering leaders have left. All mostly because of the CPO. He publicly humiliates people, berates them, and mocks people and teams in their absence. He refuses to listen and tries to play the 'alpha male' in which he seems to have the best opinions and answers. I have personally witnessed the culture shift in the PM organization, and am very sad to say it's going to take the company down if not addressed.

      avatar
      MuleSoft Response
      9y
      When a friend told me about this review, I have to say I was kind of shocked. I've been at MuleSoft in the Product org for 4+ years, and I've worked with our CPO since he joined this year. I've been in countless meetings with him and have never seen him humiliate or berate any publicly or privately. If he was as you described, I agree it would be a major problem. As you can imagine, I care deeply about our culture and I've lived through the changes you mention. Yes, there have been some departures as the organization has changed with Mark's new direction. Going from a small Product org to a larger one, at the rate of growth MuleSoft is experiencing, is hard. There's high customer demand. There's a finite rate at which you can hire. And there's a strong push for excellence in terms of quality, experience, and scale. Personally, I think our CPO has done an excellent job over the last year of really upping the bar and helping MuleSoft go to the next level. He really has been transformative for the company. I also keep in close touch with all the PMs, and overall everybody seems happy with how he's improved the overall Product org. Even when I talk with some of the people who have left, they like and respect him and were shocked at the tone of this post. I know that the leadership team would be more than happy to anonymously discuss your concerns. If that's something you're not comfortable with, please feel free to reach out to me too.
      1.0
      12 Sept 2017

      The only challenge here is dealing with all of the bureaucracy

      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      You can sit around doing nothing a lot of the time, and still get as much done as everyone else. Free food 3 times a week Not everyone smells like BO

      Cons

      * Your job (as an engineer) will be to get people to do stuff for you, and to tell people what you are doing. You'll do almost no engineering work. * Saturday deploy (that is manual, and takes hours) * Lack of managers with an engineering background * Lack of good decision making from higher-ups * Too many meetings (I get maybe 2 hours of focused time) * Lack of focus on issues, rather focus on sellable marketing * No team cohesion (every team is a wild west) * Everything moves slowly * Teams use scrum horribly wrong, causing even more wasted time Honestly, everything that happens here is a con. Any time some issue happens in the company, policy is always the solution. Not fixing the actual problem, but just adding more process to slow stuff down even more. The teams are completely disorganized. Too many people trying to do the same work means everyone needs to understand it all, so there are always meetings to involve everyone. There is no database guru, so it's a mess.

      avatar
      MuleSoft Response
      8y
      This was tough to read, and I wish you would have brought this feedback to me or anyone on the leadership team. We use open and honest feedback in the form of radical candor and our anonymous employee engagement survey to make real changes and improvements. While I accept you raising issues about team leadership, culture, and processes, seeing such negative commentary on your teammates in a public setting is disappointing, as it directly hurts the individuals on the team and the company we are all trying to build together. In our recent employee engagement survey, when asked "Would you recommend MuleSoft as a great place to work?", less than 7% of our engineers would not. We try to get better every day for everyone, including the 7% who feel we need to improve the most. We cannot improve though if we don’t embrace our core values of owning it and being respectful. If you think our release cycle is too manual or there are issues with your colleagues, talk to us about why you feel this way and how you think it can be improved so we can fix it. We want everyone to bring their best ideas forward so we can make MuleSoft better each day. A company is nothing more than a group of humans, with all our aspirations and faults, just trying to improve to the best of our ability. We not only encourage direct, candid feedback but expect it from everyone. I hope you'll consider a constructive way to affect change.
      1.0
      3 Nov 2015

      Lack of honesty and integrity

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Product is in a hot space Office is in a great location if you are in SF Comp plan is pretty good

      Cons

      If your goal in life is to work in a place where you are challenged every day, learning, and the people who are in management positions are leaders with many years experience, Mulesoft IS NOT FOR YOU! This place is run by a bunch of "junior execs" and college kids who think they can run a $100M business with no experience. Don't believe what you see on the web about Mulesoft having a great culture. They are bleeding good talent. No one inside the company trusts each other, and there are many issues in marketing, sales, and engineering, The problems start at the top down. Case in point the CEO runs HR!!!!!

      Viewing 1 - 3 of 586 Reviews
      Related searches: MuleSoft jobs | MuleSoft salaries | MuleSoft benefits | MuleSoft interviews | MuleSoft conversations
      ReviewsMuleSoft reviews

      Glassdoor has 677 MuleSoft reviews submitted anonymously by MuleSoft employees. Read employee reviews and ratings on Glassdoor to decide if MuleSoft is right for you.