Great Learning Experience, but Compensation Needs Improvement - Problem Manager Capgemini Employee Review

4.0
24 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Excellent opportunities to learn and grow, especially in ITSM, ServiceNow, and Agile methodologies. • Supportive team and leadership that encourages process improvement and innovation. • Good work-life balance in most projects. • Exposure to global clients and diverse industries. • Strong focus on ITIL best practices and problem management processes.

Cons

Compensation is below industry standards, especially for experienced professionals. • Promotion and salary hikes can be slow, even with strong performance. • Internal processes can be bureaucratic, leading to delays in decision-making. • HR support is not always responsive, especially when it comes to offer letters and extensions. • Limited flexibility in project choices and role transitions.

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Capgemini Response
1y
Thank you for taking the time to share your thoughts about your experience with us. We’re thrilled to hear that you found excellent opportunities for learning and growth, particularly in ITSM, ServiceNow, and Agile methodologies, and that you appreciated the supportive team and leadership focused on process improvement and innovation. It’s also great to know you valued the work-life balance and exposure to global clients and diverse industries, as well as our commitment to ITIL best practices. However, we sincerely regret to learn about your concerns regarding compensation and the pace of promotions and salary hikes. We understand that competitive compensation is essential, especially for experienced professionals, and we are actively reviewing our salary structures to ensure they align more closely with industry standards. We also recognize that bureaucratic internal processes can hinder decision-making, and we are committed to streamlining these processes to enhance efficiency. Additionally, we’re aware that timely HR support is critical, and we are working to improve responsiveness in areas like offer letters and extensions. Your feedback about flexibility in project choices and role transitions is also invaluable; we strive to provide more opportunities for employees to explore diverse career paths within the organization. Thank you for your contributions while you were with us, and we wish you all the best in your future endeavors!

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5.0
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Pros

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Cons

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1.0
30 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

there are no pros for this company

Cons

I was laid off after spending several months on the bench, with "lack of available projects" cited as the reason. However, another consultant in the same role who was also without an active client engagement was retained. As a woman and racial minority, I could not ignore the disparity in how these decisions appeared to be made. Before my termination, I reported being recorded without my consent and raised concerns about conduct that I believed reflected implicit bias. I was referred to as "URM" instead of by my name or role, encouraged toward race based employee resource groups rather than meaningful career opportunities, and repeatedly advocated for fair project placement while on the bench. My employment ended shortly after I raised these concerns. Following my termination, I pursued the matter through the appropriate internal and legal channels. I provided documentation supporting my concerns and gave the company multiple opportunities to investigate and resolve the issues. Rather than meaningfully addressing the evidence or acknowledging the seriousness of the allegations, the company denied wrongdoing, offered what I viewed as a nominal severance, and declined to accept accountability. Employees deserve confidence that concerns about discrimination and retaliation will be investigated objectively and fairly. My experience left me with the opposite impression.

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