Excellent training ground - Customer Service Representative Amazon Employee Review

4.0
2 May 2022
Recommend
CEO approval
Business outlook

Pros

Remote, work from home. Excellent training and after you’ve worked for Amazon, everyone is eager to hire you. So get hired with benefits, higher pay and stability! People are very nice and helpful. It’s a fun job if you enjoy fast paced work like I do.

Cons

No health insurance despite full time work. No feeling of stability in employment. Temporary. Amazon strings you along that you may get hired, but it’s extremely rare like winning the lottery. If you go in knowing it’s temporary, it still hurts when they don’t keep you.

Explore other reviews about Amazon

5.0
20 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Medical/ dental/ vision insurance, mental assistance, 401k, lawyer assistance, Career choice, VTO, PTO, vacation time

Cons

Most AMs have avoritism among employees. We get mandatory extra time (now is calling "voluntary" but you have to go when it is schedule) at the end of the year, what makes difficult for some of us when we have kids and they're really rigid about it.

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
See reviews by: Helpful|Rating|Date|All