Amazon Customer Service Representative Reviews | Glassdoor.co.nz

Amazon Customer Service Representative Reviews

Updated Aug 23, 2019

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Found 310 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
72%
Recommend to a Friend
87%
Approve of CEO
Amazon CEO Jeff Bezos
Jeff Bezos
179 Ratings
  1. "Decent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon part-time for less than a year

    Pros

    Set your own schedule

    Cons

    No benefits. Low low pay. Fast paced.

    Advice to Management

    None

    Amazon2019-08-23
  2. "Very great environment to work in."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative/Agent in Cape Town
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time for less than a year

    Pros

    Great people, positive space and diversity.

    Cons

    Working hours but you get used to it.

    Amazon2019-08-21
  3. "Seems to be a great employer!"

    StarStarStarStarStar
    Former Employee - Remote Customer Service Representative in Remote, OR

    I worked at Amazon full-time for less than a year

    Pros

    Working from home with decent starting pay.

    Cons

    Set up has to be done yourself and if you're not tech savvy there may be some issues,

    Amazon2019-08-14
  4. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Lucknow
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon for less than a year

    Pros

    Working from home feels great

    Cons

    No leaves, low wages

    Advice to Management

    Nothing

    Amazon2019-08-11
  5. "."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Hyderābād
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at Amazon full-time for more than a year

    Pros

    Stress free environment , friendly team leads, fun at work place

    Cons

    No growth , many politics

    Amazon2019-08-24
  6. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Virtual Customer Service Representative in Huntsville, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon for more than a year

    Pros

    Flex schedule , plenty of unpaid time off available

    Cons

    Flex schedule can sometimes lead to night and weekends

    Advice to Management

    Management is great

    Amazon2019-08-09
  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Sugar Land, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon part-time for less than a year

    Pros

    Make my own hours

    Cons

    No cons to this business

    Advice to Management

    Keep up your best work!!

    Amazon2019-08-06
  8. "Great work from home job."

    StarStarStarStarStar
    Former Employee - Customer Service Representative 

    I worked at Amazon part-time

    Pros

    The ability to work from home and pick up lots of hours during holidays.

    Cons

    Job is not available in all states/cities even though it's a work from home job.

    Amazon2019-08-06
  9. "Bad bad bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 

    I have been working at Amazon full-time

    Pros

    Absolutely none really bad here

    Cons

    Very low pay and horrible management

    Amazon2019-08-16
  10. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Bangalore
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Amazon part-time for more than a year

    Pros

    It's a best online shopping platform

    Cons

    One of the best service I had received

    Advice to Management

    Nothing

    Amazon2019-07-30
Found 310 reviews