Working at Amazon | Glassdoor.co.nz

Amazon Overview

Seattle, WA (US)
10000+ employees
1994
Company - Public (AMZN)
Internet
$10+ billion (NZD) per year
All Amazon teams and businesses, from Prime delivery to AWS, are guided by four key tenets: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

We are driven by the excitement ... Read more

Company Updates

  • Ever wonder how Amazon gets your packages to you so quickly? http://glassdoor.com/slink.htm?key=vMAXF

    Tour an Amazon warehouse

    If you are in the United States or Canada, you can tour an Amazon fulfillment center at 23 locations across North America. If you are in the UK, Germany, France, Italy, Spain, Poland, or the Czech Republic, you can find an Amazon FC tour location here.

  • http://glassdoor.com/slink.htm?key=vMAXA

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Amazon – Why Work For Us?


Our mission: To be Earth's most customer-centric company.

What unites Amazonians across teams and geographies is that we are all striving to delight our customers and make their lives easier.  The scope and scale of our mission drives us to seek diverse perspectives, be resourceful, and navigate through ambiguity.  Inventing and delivering things that were never thought possible isn't easy, but we embrace this challenge every day.

By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time.  Are you ready to embrace the challenge? Come build the future with us.

Apply now on amazon.jobs:

It’s Always Day 1 

At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter?  It means that our approach remains the same as it was on Amazon's very first day: We embrace new ways of doing things, strive to stay nimble, make decisions quickly, and always focus on delighting our customers.   We have the scope and capabilities of a large company, and the spirit and heart of a small one.

In his 2016 letter to shareholders, CEO Jeff Bezos shared his thoughts on how to maintain a Day 1 mindset.  Read the full letter here.   

Our Leadership Principles 

Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates.  Explore all of our Leadership Principles here

Diversity and Inclusion 

We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully.  Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.

Our Affinity Groups bring employees together across businesses and geographies. With executive and company sponsorship, these groups play an important role in building internal networks for career development, advising Amazon business units, leading in service projects, participating in policy discussions, and reaching out to communities where Amazonians live and work. Since 2016, enrollment in Amazon’s affinity groups has more than doubled in more than 90 chapters worldwide.    

Visit our Diversity & Inclusion page to learn more.  

Our application and interview process differs from role to role, but the main ways we get to know you are through your online application, phone interviews, and in-person interviews.  To check out a comprehensive list of interview preparation tips, visit our Interview Preparation pages on Amazon.jobs.  

Key information and tips:

  • Our interview process is rooted in our Leadership Principles.  These Principles define our culture and outline the behaviors that are key to thriving at Amazon.
  • We use behavioral-based interviewing, which is based on discovering how you think and behave in various employment-related situations.  This interview approach helps us better understand how you solve problems, challenge conventional thinking, and keep projects moving forward.
  • The STAR method is a structured way of responding to behavioral-based interview questions that includes discussing the specific situation, task, action, and result.  We recommend leveraging this format in your answers.
  • Amazon is a data and metrics-driven company.  When you answer questions, we recommend using metrics or data if applicable.  

Search and apply to open roles on amazon.jobs.    

At Amazon, we invest in the communities where our employees and customers live. Our contributions can be seen in many ways, and these are just some of our efforts to give back.  

  • Amazon has committed more than $30 million dollars to support homeless families, STEM education, and job training programs in Seattle. Nationally, Amazon has committed more than $60MM to CS and STEM efforts that help students, particularly those who are disadvantaged in today’s society, reach their full potential in the digital age. 
  • In September 2017, Amazon donated $1 million to the American Childhood Cancer Organization, the oldest and largest grassroots childhood cancer organization in the U.S. See Amazon’s efforts to help families face childhood cancer here.  
  • For the last two years, Seattle nonprofit Mary’s Place has sheltered more than 65 families in a former hotel located on Amazon’s campus in the heart for downtown Seattle. Since moving into the building, Mary’s Place has provided more than 120,000 bed nights, served more than 1,000 families – including 2,257 children – provided more than 209,000 meals and helped more than 120 families move into stable housing. 
  • Amazon partnered with Seattle nonprofit FareStart to launch an innovative job training program to help people in entry level foodservice jobs gain additional skills needed to earn a higher income. Amazon is donating space and equipment to help the organization launch a new foodservice apprenticeship program to help people living in poverty obtain higher income jobs. The in-kind donation will also bring five new eateries to Seattle, which will serve as a training ground for the new program. 
  • Additionally, we’ve also worked with Washington DC based Friendship Place, and Boston based St. Mary’s, to provide $1 million dollar donation matching programs in 2017. 
  • At Amazon, we’re constantly looking for ways to further reduce our environmental impact. Get to know our sustainability programs – like Frustration-Free Packaging and wind and solar farms –here.    

As a new college graduate or intern joining Amazon, you can have multiple opportunities to innovate and solve real-world, complex technical and business problems. We have career opportunities available for undergraduates and advanced degree students across the globe with diverse academic backgrounds. 

Visit amazon.jobs to view positions in the following areas:  

Amazon Reviews

  • Helpful (2007)

    "You Get What You Put In"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA (US)
    Current Employee - Anonymous Employee in Seattle, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time

    Pros

    Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

    Cons

    You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

    Advice to Management

    More on-boarding training before new employees are thrown in the fire. The first couple of weeks can be very confusing on where to find the information you need that pertains to your job.

See All 36,376 Reviews

Amazon Photos

Amazon photo of: Amazon's Doppler Building
Amazon photo of: Amazon UK Apprentices celebrating a milestone
Amazon photo of: Public tours at the Dunfermline fulfillment centre
Amazon photo of: Learning at Work Week in Amazon Peterborough
Amazon photo of: Employee in our Amazon Fresh Depot preparing an Amazon Fresh shipment
Amazon photo of: We offer apprentice opportunities across UK operations sites.
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Amazon Interviews

Experience

Experience
58%
23%
19%

Getting an Interview

Getting an Interview
49%
16%
14%
12
3
3
3

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (4)  

    Senior Technical Account Manager Interview

    Anonymous Interview Candidate in Auckland, Auckland
    Declined Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Amazon (Auckland, Auckland) in May 2017.

    Interview

    Interview process is lengthy and many , many interviews in the path to get an offer.. The recruitment team is not efficient at all and very untidy ( as an example, they scheduled interviews in times when I told them many times not to ).
    The interview questions were difficult but with 20 years of experience I was able to successfully answer all of them.. I had a half an hour interview with the recruiting manager, then the recruiter scheduled a 1.5 hours one to one technical interviews with an Enterprise Technical Account Manager , once I passed this interview I got organized another set of interviews in Auckland ( New Zealand ). This time get ready to give up one day of work, because Amazon will ask for a whole day of your normal working hours and will not compensate this. 5 people will interview you , they will be evaluating the Amazon Leadership Principles plus more technical questions
    After all, I successfully passed all the interviews ( took more than 2 months the whole process ), I finally got accepted and I got the job Offer. I can't tell you how disappointed I was to find out, that after a really tough recruitment process ( which I understand if you are after the really good candidates ), the offer I got was below my current salary and really WAY BELOW what this role is paying in Australia and what you can find in Glassdoor and other salary references websites
    Trust me this is not an subjective view of the Job offer, as I know in NZ the salaries can be up to 50k less than in Australia for the same role and responsibilities ( Australia and NZ are quite similar in regards markets and salaries).
    Amazon is chasing Customer obsession as the main Principle they expect in their candidates as well as in their employees, but when the times of paying market salaries they are greedy and pay peanuts which obviously will be reflected in the level of expertise of the candidate.. And OF COURSE THE CUSTOMER.. So Customers get ready to open your wallets but not to get the level of expertise you are expecting ..
    Once I rejected their offer they tried to offer me a bit more, but was still a really poor offer, you will also be offered a compensation package which includes Amazon Stock, but will not be able to cash them out completely till you have worked 4 years, and also if you work Overtime ( which this role demands it ) you will not be compensated for that ( in New Zealand by law, the overtime is paid)
    I felt I wasted a lot of time and efforts, but I hope this review helps future candidates and avoid this.

    Interview Questions

    • What is , out of all the Amazon Leadership Principles, you find is the most important one   Answer Question
See All 20,935 Interviews

Amazon Awards & Accolades

  • LinkedIn Top Attractors 2016, LinkedIn, 2016
  • #1 - 50 Smartest Companies, MIT Technology Review, 2016
  • Most Attractive Employer - Ecommerce Sector, Randstad Award, 2017
  • Most Attractive Employer - Ecommerce Sector, Randstad Award, 2016
  • LinkedIn Top Companies 2019, LinkedIn, 2019
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Work at Amazon? Share Your Experiences

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