DispatchTrack Reviews

3.0

52% would recommend to a friend

(82 total reviews)
avatar

Satish Natarajan

50% approve of CEO

42% positive business outlook

DispatchTrack has an employee rating of 3.0 out of 5 stars, based on 82 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DispatchTrack employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

82 reviews
1.0
6 Mar 2020
Recommend
CEO approval
Business outlook

Pros

There are absolutely no advantages to working here!

Cons

Do your research about this company on your own before joining. Micromanagement with hostility. All calls are recorded and listened to in order to judge the time between calls as well as the content of the goals calls for an indefinite period of time. The goal at this company is to make sure a certain number of assigned calls or "tasks" per day are completed by dialing into a terribly populated database full of extremely outdated bad data. No other prospecting method or tool are allowed to be used during office hours. If other meetings occurred throughout the day, an employee cannot leave until the assigned tasks/calls into the database are complete. No information on competitors is given and no research on competitors is allowed. Zero visibility into current clients. The product and industry training given was absolutley terrible. The dictatorial ego driven management approach is not allowed to be challenged even in the face of an obviously counterintuitive sales and prospecting processes. The software demo instances are incomplete and riddled with bugs and inaccurate data. The software is simple at best with so many other solutions available in the marketplace that are finished and much more advanced. The job at here is a glorified micromanaged telemarketing job. Challenging or even questioning what is happening there is immediate grounds for dismissal. The environment is toxic. Commissions go unpaid and employment agreements get backdated when they are changed without notice. Very uncomfortable place to work.

1.0
1 Apr 2021
Recommend
CEO approval
Business outlook

Pros

I couldn't find anything in my whole career

Cons

Everything about the company is worst, management doesn't know how to treat employees and they don't even care about their employees but they act smartly. Don't ruin your career working here. If I have an option to give a negative review, I would have given it.

1.0
6 Jan 2020

Unorganized

Recommend
CEO approval
Business outlook

Pros

Base salary is on par for full cycle sales reps.

Cons

Management: - No experience running a sales office; lost, confused, and absolutely no confidence. - Offers no support or assistance since he is clueless and just sits in his office all day. - Afraid to take ideas to ownership since the last manager got fired for voicing his opinion. Owner: - Changes his mind everyday on what the focus should be. - Has a background in engineering, not sales. Has no idea how to run a sales organization. - His way or no way approach...refuses to listen to others for advice or suggestions. Sales Reps: - Sink or swim office mentality. Do not expect support from anyone.

Viewing 1 - 3 of 82 Reviews

Glassdoor has 87 DispatchTrack reviews submitted anonymously by DispatchTrack employees. Read employee reviews and ratings on Glassdoor to decide if DispatchTrack is right for you.