DIRECTV reviews about "manager"

Can be long hours near deadlines

Things always changing like policy

Lack of transparency esp with immediate manager

Where do I start? Leadership cares more about protecting shareholders than they do employees. Constantly changing objectives and no real direction from leaders. DTV loves layoffs and they are purposely targeting employees who were hired in 2021/2022 during the great resignation. Those employees came in at a higher pay and now they are being shedded. No room for advancement. I made DTV a ton of money and I was tossed aside like yesterday’s garbage. It’s funny, with all the layoffs yet the C-suite stays the same. Data systems suck and employee burnout is high. No one is happy at DIRECTV. HR managers are useless as well.

Often layoffs and budget cuts, too many hierarchies and doesn’t value employees’ performance, effectiveness and dedication. Many middle managers. So basically those middle managers with 0 to too little contributions will likely be safe and hardworking employees will be cut off. Too much favoritism and bias by managers but upper management and HR will ignore when employees reported

Upper management is horrible They're laying off everywhere throughout the company The company is a sinking ship

Didn't like the att point system as far as missed time..worked there 3 and 1/2 years and was never able to secure dayshift due to a weird situation with the grayson call center.. Never had an opportunity to advance either....I know this was not a typical situation...you basically had to put up with angry people and swayed them not to leave...and 80% of what you do is fixing billing and account issues and resolving customer complaints..which is typical bit can be emotionally draining...some of the managers get a big head about them which can be annoying at times. I also won't forget the time a tech supervisor was literally yelling at me because I worked remote and he was frustrated in helping me...honestly that was the straw that broke the camels back..I wish I would have reported that..