Bazaarvoice Customer Success Manager reviews

3.0

91% would recommend to a friend

(7 total reviews)
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Joe Davis

Not enough data to show CEO approval

8% positive business outlook

Reviews by job title

7 reviews
1.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The work itself was genuinely enjoyable. I had the opportunity to collaborate with a variety of brands and retailers, including some I hadn’t previously considered, which made the role both interesting and educational. Building partnerships was rewarding, and the day-to-day responsibilities could be engaging and fun.

Cons

The workplace culture was extremely cliquish and, at times, unprofessional. Disagreements were often followed by gossip, and it felt like colleagues frequently spoke negatively about one another. Attempts to seek guidance or support sometimes turned into conversations filled with unnecessary drama rather than constructive advice. Some moments felt inappropriate, such as being told to “smile more” by a sales rep during a client-facing call. Overall, the environment felt more like a high school dynamic than a professional setting. Management did not provide the level of support or leadership needed to foster a healthy team culture.

4.0
15 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Bazaarvoice is a great place to work depending on the team and leadership that you work under. I enjoyed a lot of my time at BV and leaving was a challenging decision, but towards the end there was an increased expectation of working outside of normal working hours and my leadership made it clear to me that there was no room for advancement. The people are great, the product is fine, but this can be a great place to work if you end up in the right spot.

Cons

Expectation of working way more than 40 hours a week Lack of career advancement Favoritism in certain departments OK product

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