Good global company - Customer Success Manager Bazaarvoice Employee Review

Flexible schedule for team members

No yearly reviews and no raises

The work itself was genuinely enjoyable. I had the opportunity to collaborate with a variety of brands and retailers, including some I hadn’t previously considered, which made the role both interesting and educational. Building partnerships was rewarding, and the day-to-day responsibilities could be engaging and fun.

The workplace culture was extremely cliquish and, at times, unprofessional. Disagreements were often followed by gossip, and it felt like colleagues frequently spoke negatively about one another. Attempts to seek guidance or support sometimes turned into conversations filled with unnecessary drama rather than constructive advice. Some moments felt inappropriate, such as being told to “smile more” by a sales rep during a client-facing call. Overall, the environment felt more like a high school dynamic than a professional setting. Management did not provide the level of support or leadership needed to foster a healthy team culture.