Where to begin? Lots of management are people who have failed upwards and have brown nosed their way up to the position that they're in. There are maybe one or two who are actually knowledgeable and deserve the position. Work/Life balance is complete garbage. With them shipping more and more jobs to India, where none of the techs have learned even the basics of the company's software after being there for some time, that means you will be called on weekends, evenings, mornings, basically any hour of the day to do even the basic of troubleshooting. Their software is held together by bubblegum and duct tape. They will pretty much sell the same product with an extra layer of duct tape and call it the newest version. VIA, now that's a laugh. VIA was supposed to be the latest and greatest. It was sold and never worked (this is a common practice for sales to sell made up features and then tell operations that it has to happen). To disguise that VIA is selling well, the company decided that every product will be sold as "VIA X" or "VIA Y". The site reliability department was the only thing that was close to functional. But it was a bunch of elitist who wanted to try out the latest and greatest that they read on some forum or heard from YouTube. Aspect is desperately trying to play catchup with the industry and they are failing at it. Compensation is well below industry standards and they will not do anything about it. The company has a grim future if they don't do a complete 180 from everything they're doing. They were saved at the final minutes thanks to the acquisition by Vector Capital. Unless they can completely redo everything with Aspect, they will be in the same place in about two to three year's time.