ARS-Rescue Rooter reviews about "work environment"

Opps and work environment too down

Just some long days and weeks

Take advantage of employees. The worst management I've experienced in my 40 years in the workforce. Favoritism, retaliation, and passive-aggressive behavior, as well as creating a hostile work environment, are largely the doing of the new management at the Irvine location, who gossip and display inappropriate behavior. Please do yourself a favor, avoid this place all together

None great place to work

There are no cons! No cons! No cons!

work environment is not the best

Very stressful and unprofessional work environment

Management has created a challenging work environment where technician support and fair compensation do not appear to be priorities. There are no performance-based bonuses or consistent annual raises, despite strong expectations around sales. Call distribution lacks transparency, with higher-quality leads often going to a small, select group, making it difficult for others to perform at their full potential. Technicians are also expected to take calls after scheduled hours (8 AM – 4 PM), which impacts work-life balance. Additionally, time and travel policies raise concerns. Technicians clock in upon arrival at the customer’s location rather than when travel begins, even when jobs are over an hour away. This results in significant unpaid driving time, often exceeding two hours per day. In some cases, technicians are required to travel to appointments even when customers are unresponsive, leading to cancellations or reschedules without compensation for the time lost. Overall, the expectations placed on technicians are high, but the structure and support systems in place do not consistently reflect or reward that effort.

A lot of hours, sales guys set up installers most of the time.