Reviews by job title

92 reviews
1.0
15 Jul 2025

McDonald's of Hvac

Recommend
CEO approval
Business outlook

Pros

If you dont have a family , Morals or a conscious this company is for you

Cons

Haven't been here long but it's easy to see there are a chosen few that are friend's with Sales manager. One got him his job and he makes sure his buddies he went to school with make 5 times more money then everyone else. Talking to other comfort advisors is depressing and a very toxic place to work. Only the chosen few seem happy. They get to go home in the evenings when others must work 14 to 16 hrs a day not see there families make less money and are told they will be replaced if they dont like it. Public shaming and bullying happen often . We are told to be men. Stop being babies , suck it up etc etc. Safety is not a priority they will work you until midnight and want you back on the road at 6 am. Buyers beware . Techs are forced to flip jobs that may just need to have a drain cleaned out. And comfort consultants are forced to sell it or they won't get anymore jobs. Training does not exist for installers or techs. Comfort consultants are forced to sell one product brothers gets the cheapest and lie and say its the best. They also are told to sell basic equipment because installers are not trained enough to install higher end equipment. They rarely get the basic hvac equipment installed correctly yet management tells us to sell our installs thats why we are the most expensive we are the best wich is another lie. Easy to see why so much turn over happens here. Unless you are friend's of management you either get sent to home depot or Lowes calls where they are telling customers we will give them free service misleading them that we will check out their equipment but send the bottom feeders to try and talk our way in and show massive discounts to get sales.You donthat or they dont give you calls to go to so you cant afford to pay your bills and are forced to quit.

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ARS-Rescue Rooter Response
9mo
Your feedback is appreciated. As a premier service provider, we are continuously improving our processes to be the employer of choice and would appreciate an opportunity to learn more about why this experience was not a great one for you. We encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to improve. Thank you!
1.0
3 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Money can be great at times

Cons

Poor management Long hours No support No training

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ARS-Rescue Rooter Response
9mo
Thank you for sharing your feedback. We always aim to support our employees and we regret that your experience with ARS was not what you expected. We encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to continue to improve.
5.0
20 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Great training program. Can really tell the company values its employees and customers!

Cons

Nothing at all. Good company

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ARS-Rescue Rooter Response
9mo
Thank you for the outstanding review. You're a valued employee and we appreciate you!
3.0
30 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Good pay. Easy to get assistance when needed. Training is becoming more structured. Love the new call center desks break room etc. 24 hr building so lots of flexibility with schedules. Most people are down to earth.

Cons

Call center ops!!!!! Management is overwhelmed. Amanda is one of the kindest and fair call center managers I’ve ever met. As usual higher up management is so very out of touch. Processes changes at last minute or none were set to begin with. Upper management doesn’t actually care about the people that work for them we’re just a number. Super unprofessional environment. A very REACTIVE company.

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ARS-Rescue Rooter Response
9mo
We appreciate your feedback. Please visit arsawaremobile.ethicspoint.com to share your specific experience. Thank you.
5.0
13 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Amazing Orientation and training. Managers, HR and techs are very helpful and mindful. Provides you with plenty of benefits and tools you need.

Cons

Nothing, the atmosphere is very family oriented and the work space is very clean, organized and safe.

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ARS-Rescue Rooter Response
9mo
Thank you for sharing your experience. We always strive to help every employee feel prepared and supported from day one!
5.0
31 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, great people. Excellent training.

Cons

Long evening and weekend hours.

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ARS-Rescue Rooter Response
3mo
Thanks for sharing your experience! We’re glad to hear you enjoyed the pay, people, and training. We appreciate your note about the evening and weekend hours as well. Wishing you all the best in your next chapter!
3.0
1 Mar 2025

Review

Recommend
CEO approval
Business outlook

Pros

Schedule can be worked on

Cons

Not enough PTO , pay, management, micromanaging and understanding not enough training is done for new employees

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ARS-Rescue Rooter Response
9mo
You're a valued employee and we love having you as part of the team. Employee benefits are an important part of the overall work experience, and we are sorry our offerings did not meet your expectations. We value your insight and encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to improve. Thank you!
1.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

good marketing plenty of leads

Cons

no to no training done

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ARS-Rescue Rooter Response
1mo
Thank you for sharing your feedback. We’re glad to hear our marketing efforts provide strong lead support, but we’re concerned to learn your training experience fell short. Providing effective onboarding and ongoing development is a priority for us, and we appreciate your honesty and encourage employees to share additional input with local leadership so we can continue strengthening our training programs.
5.0
11 Apr 2025
Recommend
CEO approval
Business outlook

Pros

This company is very informative when it comes to training. I am fully emersed I’m the training as we speak, and look forward to being all trained up so that I can successfully accomplish my goal of making a whole lot of money.

Cons

I have not found one, yet.

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ARS-Rescue Rooter Response
9mo
Thank you for sharing your experience. We always strive to support our employees on their career journeys!
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