Ko mātou tēnei | This is Us

We run and support core messaging platforms at BNZ, with a strong focus on IBM MQ. This role is about owning and improving critical systems that the bank depends on — N ot just keeping them running but making them better.

This is a heavily operational environment where stability matters. At the same time, there’s a strong push toward automation, reducing manual effort, and modernising how we deliver and support services.

Mō te Tūranga | About the Role

This is a permanent, full-time opportunity based in Wellington. This is a hybrid position with three days in the office and two days where you can work flexibly.

What are the day to day tasks the person in this role will complete?

• Own and support IBM MQ platforms in production .

• Troubleshoot and resolve incidents across distributed and mainframe environments .

• Drive automation to reduce manual effort and improve reliability .

• Work with engineers and product teams to deliver and improve services .

• Continuously improve platform performance, resilience and supportability .

What skills and experience are required for this role?

• 4+ years’ experience in the technology industry .

• Strong hands-on experience with IBM MQ .

• Exposure to iSeries and/or z/OS environments .

• Strong Linux and infrastructure fundamentals .

• Experience working in DevOps / CI/CD environments .

• Experience with Jenkins, Ansible, Terraform and containers .

• Strong focus on automation and scripting (Bash, PowerShell, etc.) .

• Experience with AWS (preferred cloud platform) .

• Solid understanding of networking fundamentals .

• Experience working in Agile environments with a product mindset .

• Ability to manage incidents and production issues end-to-end .

• Exposure to Infrastructure as Code and modern platform practices .

• Background in technology operations (monitoring and alerting) .

• Experience delivering small to medium initiatives end-to-end .

• Strong communication and stakeholder engagement skills .

• Comfortable documenting systems and sharing knowledge .

What attributes will this person display to be successful in this role?

• Strong automation mindset — Always looking to remove manual work .

• Comfortable working across both legacy and modern platforms .

• Tak e ow nership and follow things through to resolution .

• Pragmatic — focuses on outcomes rather than theory .

• Curious and proactive — digs into problems and looks for better solutions .

• Able to build relationships and work effectively across teams .

What should the applicant know before applying?

This is a hands-on engineering role with real accountability. You’ll be expected to own problems, improve systems, and drive automation — not just maintain the status quo.

If most of your experience is GUI-driven op erations work rather than scripting and automation, this may not be the right fit.