Client Services Coordinator | Laiset Healthcare Services Incorporated

Help coordinate quality care and make a difference in people's lives.

Laiset Healthcare Services Incorporated is looking for a compassionate and organised Client Services Coordinator to support the delivery of home and community healthcare services. You'll play a vital role in coordinating care, supporting clients and families, and ensuring exceptional service across our healthcare network.

Key Responsibilities:

• Serve as the primary point of contact for clients and their families
• Respond to enquiries and provide professional, compassionate customer service
• Coordinate schedules for healthcare assistants, support workers, and nurses
• Process referrals, manage appointments, and update care plans
• Maintain accurate client records and scheduling information
• Monitor service delivery and help ensure continuity of care
• Collaborate with clinical, recruitment, and operations teams
• Support quality assurance and compliance with healthcare standards

Skills & Experience

• Diploma or Bachelor's degree in Healthcare Administration, Business, Health Sciences, or a related field
• Experience in client services, healthcare administration, care coordination, or customer service
• Excellent communication and relationship-building skills
• Strong organisational and time management abilities
• Proficiency in Microsoft Office and scheduling or client management systems
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience in home care, aged care, disability support, or community healthcare
• Knowledge of New Zealand healthcare and privacy regulations
• Experience using healthcare scheduling or CRM systems
• Understanding of care coordination and workforce scheduling
• Why Join Laiset Healthcare Services Incorporated?
• Make a meaningful impact by supporting quality community healthcare
• Join a caring and collaborative team environment
• Enjoy ongoing training and career development opportunities
• Help deliver person-centred care that improves lives

Apply now and play a key role in coordinating exceptional care for our clients and communities.

Pay: From $6,800.00 per month

Benefits:

• Child care assistance
• Employee mentoring program
• Extended annual leave
• Health insurance
• Life insurance
• Professional development assistance
• Referral program
• Visa sponsorship
• Vision insurance

Work Location: In person