Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Zendesk

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Zendesk reviews | Zendesk jobs | Zendesk salaries | Zendesk benefits | Zendesk conversations
      Zendesk interviewsZendesk Software Engineer - Answer Bot Flow Builder (Engine) interviewsZendesk interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Capgemini
      3.7★Compensation and benefits
      avatar
      Cisco
      4.0★Compensation and benefits
      avatar
      Sabre
      3.5★Compensation and benefits
      avatar
      SAP
      3.9★Compensation and benefits

      Software Engineer - Answer Bot Flow Builder (Engine) Interview

      16 Nov 2021
      Anonymous interview candidate
      Sydney
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Zendesk (Sydney) in Oct 2021

      Interview

      The entire interview process was conducted remotely. After chatting with the recruiter that reached out to me about this role, we set up a phone screen with a couple of the Engineering Managers where I was asked some behavioural questions related to my current work and why I want to join Zendesk etc. After making through this round the next stage was three one-hour interview sessions where two of them needed to be back-to-back in one day, so I scheduled two of them on one day and the third one on a different day. All of the interviews involved me speaking with a couple of Engineering Managers from Zendesk. For the two back-to-back sessions, the first session was a pair programming exercise where I was given a question prompt and to implement a solution in my IDE choice while screen-sharing. After a short break, the second session was a system architecture interview where I talked in-length about a system I worked on and answered questions regarding why I made certain choices and to explain in more detail how parts of it worked. The final interview was a behavioural one where I was asked a project that I worked on from my resume in-depth regarding the decisions I made and challenges I overcame. Some other behavioural questions regarding how I handled conflicts and difficult feedbacks were also asked. A couple of days after all of the interviews concluded I was extended an offer, but I declined it in the end in favour of one that was slightly better and whose work was a bit interesting for me. I was very happy with the whole interview process as everyone was extremely friendly and nice which helped keep my stress levels very low.

      Interview questions [1]

      Question 1

      - Tell me about a time you had a difficult conversation. What happened? And how did you go about resolving the situation? - What are you looking to focus on primarily for your next role? - Why do you want to join Zendesk?
      Answer question