Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Zendesk

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Zendesk reviews | Zendesk jobs | Zendesk salaries | Zendesk benefits | Zendesk conversations
      Zendesk interviewsZendesk Machine Learning Engineer interviewsZendesk interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Machine Learning Engineer Interview

      31 Oct 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Zendesk

      Interview

      First hr round ,second with manager, 3rd live coding tasks quite irrelevant to the day to day of the role with focus on syntax and not on logic and thinking.

      Interview questions [1]

      Question 1

      Basic search on list of string
      Answer question
      3

      Other Machine Learning Engineer interview reviews for Zendesk

      Machine Learning Engineer Interview

      23 Jul 2025
      Anonymous interview candidate
      Lisbon, Lisbon District
      No offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Zendesk (Lisbon, Lisbon District) in Jun 2025

      Interview

      3 interviews 1 - Cultural 2 - Technical (without live code) 3 - Didn't pass for that The process is quite smooth - no pressure at least for the first two phases

      Interview questions [1]

      Question 1

      Could talk about projects related to AI/ML you did? Could explain about Agent AI projects you developed? Questions about architecture of Generative AI
      Answer question

      Machine Learning Engineer Interview

      14 Jun 2024
      Anonymous interview candidate
      Porto, Oporto
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 months. I interviewed at Zendesk (Porto, Oporto) in Feb 2024

      Interview

      I applied for this position in Portugal. The interview process comprised three stages. The first stage consisted of a typical HR interview. I was contacted via telephone and successfully passed to the next stage. The HR representative was very helpful and provided hints about the upcoming challenge. The second stage involved live coding. The task was to program the "friend of friends" algorithm in Python, describe the solution, and identify edge cases. I performed well, and the interviewer even decided to ask an additional SQL question since we had time left, which typically doesn't happen. However, the SQL question was poorly structured and required a very specific answer involving the INTERSECT operator, which is not available in all SQL languages and, in my opinion, does not effectively assess knowledge. After TWO MONTHS (!!!) without any communication, despite my attempts to get an update, I was finally informed that I had passed to the next stage. However, due to my SQL result, they wanted to downgrade the position to a mid-level role. Given their justification, I found this decision quite unreasonable but agreed to proceed. I then scheduled the next two interviews: one focused on a machine learning case study and another about my experience. The HR representative informed me that I would be interviewed by specific individuals with certain nationalities, but on the day of the interviews, the interviewers were completely different. Although this was not a problem for me, the interviews themselves were disappointing. In the case study interview, the interviewer struggled to speak English properly and conducted the session very poorly. The interview about my projects was equally unsatisfactory; they started the interview by asking about a difficulty I faced at work and how I dealt with it, but they lacked knowledge about my projects and didn't ask for any context. At the end of the last interview, I inquired about the timeline for a response since I had other opportunities in progress. They assured me I would hear back within a week. However, after ONE AND AN HALF MONTHS (!!!), they sent a message saying they had chosen another candidate, without providing any feedback. Despite the people being nice, I felt very disrespected and relieved not to be accepted, as such experiences indicate how disorganized and unprofessional the company may be.

      Interview questions [1]

      Question 1

      What is the difference between train and test? What's the purpose of validation? and other basic ML questions The case study was about a recommendation system.
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Capgemini
      3.7★Compensation and benefits
      avatar
      Cisco
      4.0★Compensation and benefits
      avatar
      Sabre
      3.5★Compensation and benefits
      avatar
      IDEMIA
      3.6★Compensation and benefits