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      Zendesk

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      Account Executive Interview

      9 May 2020
      Anonymous interview candidate
      Mount Horeb, WI
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Zendesk (Mount Horeb, WI) in Jan 2020

      Interview

      Two phone interviews-first with HR, second with remote hiring manger. Was then invited to local office for in person interviews with three managers from other teams. My would-be manager was in the office that day, but left before my interviews were complete. That seemed a little odd. All of this happened within a week. They told me they wanted to move fast. After three weeks of no response, I reached out to my would-be manager and asked for some feedback, since the assumption was they were not going to make an offer. He was surprised no one from HR had reached out, and asked me to hang tight. Another three weeks later, a full six weeks after my interview process (in which they told me they wanted to move quickly), I finally heard from someone and they made me an offer. By this time, my current employer had promoted me, and the offer was Zendesk was below my new salary. The lack of communication after feeling rushed through the process was very off putting.

      Interview questions [1]

      Question 1

      General questions. Not difficult. Looking more for a good fit for the team as a person versus deep industry knowledge.
      Answer question
      6

      Other Account Executive interview reviews for Zendesk

      Account Executive Interview

      21 Mar 2025
      Anonymous employee
      Madison, WI
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Zendesk (Madison, WI)

      Interview

      The interview process was straight forward. The company wanted to see if you had general knowledge of the solution. If you do not have a software background, it is recommended to watch videos or start a free trial to gain a better understanding.

      Interview questions [1]

      Question 1

      Could you sell Zendesk to your current employer?
      Answer question

      Account Executive Interview

      5 Mar 2025
      Anonymous employee
      North Charleston, SC
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Zendesk (North Charleston, SC)

      Interview

      Many steps, many weeks, long gaps in between interviews, typical interview structure with sales, service, and leadership. My process took place shortly after PE acquisition, so things may be faster now. Typical presentations (navigating an account, past success, etc).

      Interview questions [1]

      Question 1

      Tell me about a time you failed. What did you learn from it?
      Answer question

      Account Executive Interview

      15 Feb 2025
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Zendesk

      Interview

      Entrevistas virtuales muy estandar, experiencia, conocimiento SaaS, habilidad hunter. Experiencia en Latam y trabajando con Partners. Upselling y servicios. Años de experiencia, soluciones vendidad en otras empresas, clientes en la region y proceso Meddpic

      Interview questions [1]

      Question 1

      Clientes con los que trabaje anteriormente y como hacia el proceso de hunting
      Answer question

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