I applied online. The process took 4 weeks. I interviewed at Zendesk in Jan 2026
Interview
The interview process was impressively comprehensive and moved at a great pace. The stages included a Hiring Manager screen, a "Level Up" session with a PM, a case study, a Technical Manager interview, a formal Panel Interview to present the case study, and final rounds with the Director and VP.
While the efficiency was top-notch, the experience would be even better with more transparent communication regarding the outcome of each specific round.
Interview questions [1]
Question 1
How do you collaborate with R&D? How do you priorities roadmap? etc
I applied online. The process took 3 weeks. I interviewed at Zendesk (Lisbon, Lisbon District) in Apr 2025
Interview
Recruiter round, hiring manager and then 3 different rounds with essentially your squad.
Shocked that they straight up ghosted me after 3 weeks of commitment and hours on calls. No one will respond lol. Wouldn’t interview with them again. Must be like this internally too.
I applied through a recruiter. The process took 4 weeks. I interviewed at Zendesk (Seattle, WA) in Apr 2024
Interview
The questions asked and process was fairly standard for PM interviews. I felt like they were fair questions, though with one individual, there were some instances where it was unclear what the intent of the question was. A bit like a trap question or two. Besides that, I was really excited at the opportunity.
I finished all the rounds before before informed they were not extending an offer to me. At this point, I had asked for any generic reasoning, so that I could assess growth areas for myself. They would not disclose any reasoning. This is pretty disappointing given how much time and energy one puts into an interview.
Interview questions [1]
Question 1
Scenario question: A customer comes to me and says they are leaving our product if we don't do (fill in the blank). What do I do about it?