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      Palo Alto Networks

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      Premium Support Engineer Interview

      19 Jan 2019
      Anonymous interview candidate
      Plano, TX
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at Palo Alto Networks (Plano, TX)

      Interview

      Resume was submitted early October, had an initial HR screening call later that week. Eventually had a 2nd call scheduled with the manager late October. The 3rd round (panel style, 2 rounds, technical then managers) was delayed due to availability, but eventually happened mid November. Got notified I'd hear early the next week the results. Next week was called and told I wasn't technically ready for the position I applied for, but was advised there was another position I could likely make it into to ramp up more. Was then offered, and I accepted, more information on what was technically lacking, as well as requested more information on this other position. Was promised a call back early the next week. After almost two weeks of nothing (and multiple attempts to contact the recruiter), I was able to get them on a call via contacting their coworker. However, they only had a minor piece of information (maybe 1/5th of what was offered/requested), and still no data on why I was not eligible for the initial position (information they offered to get). A callback was scheduled for mid the next week. It's been over 5 weeks since that last scheduled call, and no attempted calls, emails, nothing. Recruiter seemed nice, so, either they're overworked or could use better organization.

      Interview questions [6]

      Question 1

      What does the Linux tool 'top' do?
      Answer question

      Question 2

      What is MSS?
      Answer question

      Question 3

      What is MTU?
      Answer question

      Question 4

      What is gratuitous ARP?
      1 Answer

      Question 5

      What are the TCP flags?
      Answer question

      Question 6

      What headers indicate fragmentation?
      Answer question
      5