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      emarsys

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      emarsys Reviews

      3.6

      59% would recommend to a friend

      (308 total reviews)
      avatar

      Joanna Milliken

      62% approve of CEO

      52% positive business outlook

      emarsys has an employee rating of 3.6 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The emarsys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      308 reviews
      2.0
      16 Mar 2018

      Trying hard but failing to deliver

      Implementation consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great individuals (on a personal level) - They 'talk the talk' (transparency, support, people first) - Starting to introduce leadership training - Great 'brand' (on the outside)

      Cons

      - Below market salary with no pay reviews - Below market level benefits - Too many ego's and 'lifers' - Low paid, unskilled staff preferred over experienced hires - Aggressive, obnoxious senior management who don't know their teams names (I was called 'sweetie' for most of my time there by a certain someone) - All the investment went into sales & marketing, under the surface it's a fight to keep everything going - Blame culture; no-one works together, they just look for scapegoats - If you're not in sales, you're not important.

      1.0
      17 Mar 2017

      I believe those positive comments coming from "loyal" employees only. But not new employees.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      1) The team is very energetic and young even managing terrible workload. 2) benefits, only good in annual leave entitlement 3) provide unlimited soft drinks 4) technology is good

      Cons

      Playing politics & Rely too much on employees who have been emarsys few years, especially those so called "co-founder employee" in the local office. Message was never delivered clearly, if you are not close to those "co-founder". Management team is so immature and inexperience. Not talking about their age, but their mentality, skill set and communication skill. Not to mention workload, terrible.

      avatar
      emarsys Response
      9y
      We’re sorry to hear your experience with us hasn’t been positive as of late. You mentioned possible cultural issues as well as communication gaps at Emarsys. We’d love to hear of any feedback that you would be willing to provide. Feel free to get in touch with our Corporate HR team at hr_hq@emarsys.com. We are open to any and all feedback and know that our employees are our most valuable asset. Hope to hear from you soon! -Emarsys HR Team
      1.0
      13 Jun 2018

      Worst company ever.

      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The technology, if you are interested in Marketing Software.

      Cons

      Become part of the furniture, lose your guts to move out although the turnover has been quite high lately so I began submitting to other more professional companies with a real and concrete value system towards eachother and their employees. Whenever someone leaves, management's response is: "they weren't a fit" and then they bad mouth their former employees while having their coffee or lunch (I hear it, we all hear it). There is a lot of sexual innuendo that takes place ad the women are afraid to speak out. There is a lot of really bad behaviour; constant gossiping over skype, chats, employees who sent the messages to the person talked about by accident. Lack of respect, lack of giving credit to whom it is due, everyone only looks after themselves and huge disloyalty. Salaries are below competitor's, only a select few receive stock options, only a select few can travel worldwide even when their role is irrelevant to the conference attending or the need to do so. The founder is still at the company and he is the most arrogant and unscrupulous person. Can't even bother to say hello in the morning unless you are in his circle. I am writing this review while I am still at emarsys because to disprove that only those who are fired write negative reviews but also those who are still there ...

      avatar
      emarsys Response
      8y
      Thanks for your feedback! I am sorry to read about your disappointment and it sounds like a lot of frustration has piled up. I do believe in an open feedback culture. However, only writing a review when you seem so dissatisfied is not enough for us to take appropriate action. Please approach your line manager, your HR Manager, me or your local contact person on C-Level - which we introduced for every employee in Vienna - to share your input. It is important that we have employees with us that are aligned with our values, happy in their roles and valued by their colleagues. If you see yourself as part of us (# we are one) let’s work together on improving the situation (# we never settle), or you decide to give up and leave. As a global company, we are proud of our culture and corporate values and we aim to nurture an inclusive culture here. To make sure that everyone can share their opinion, we have installed many different channels to provide us feedback, both anonymous and non-anonymous. We encourage everyone to speak up, so we can tackle any issues you experience. We don’t accept harassment or discrimination and we will launch investigations for cases that have been brought to our attention. Sure, our targets are crucial to us, but we also look at how they were achieved and how our employees interact. Everyone shows their commitment differently and their passion differently which is the beauty of being a part of a diverse and global company. So yes, some smiles are harder to detect than others, but I can assure you that the top management is putting all their efforts into making this company a great place to work! So please get in touch to help shaping this path (# we embrace tomorrow). -Barbara Lackenbauer/ Chief HR Officer
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      Reviewsemarsys reviews

      Glassdoor has 348 emarsys reviews submitted anonymously by emarsys employees. Read employee reviews and ratings on Glassdoor to decide if emarsys is right for you.