Zip Co Reviews

3.8

71% would recommend to a friend

(369 total reviews)

Cynthia Scott

87% approve of CEO

64% positive business outlook

Zip Co has an employee rating of 3.8 out of 5 stars, based on 369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zip Co employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

369 reviews
2.0
19 Aug 2022

Promises, Promises

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Reasonable salary and employee benefits

Cons

Micromanagement, tall organisational structure focusing on AU at expense of other markets, no redundancy pay, toxic managers serve as gatekeepers for departments

avatar
Zip Co Response
3y
Thank you for your feedback. The opinions of former Zipsters really matter to us - listening in this way helps us shape better experiences for the team. As we continue to execute on our revised strategy we have been proactively considering our presence across all markets, and have recently made changes which will accelerate our path to group profitability led by the ANZ and Americas regions. The experiences you describe fall short of the standards we set for leaders at Zip and I would welcome the opportunity to unpack these claims over a call so that we can investigate further. The wellbeing of our teams matters deeply to us and we are always looking for ways to level up the experience for all Zipsters so further feedback here will really help. I would very much appreciate a further conversation and I remain open for one at any time that suits. Please contact people@zip.co and we'll set up some time. Conor, Director Talent Acquisition
5.0
16 Feb 2022

ANZ

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fantastic culture - progressive thinking and brave. Adding strong leaders across ANZ to enable the next phase of growth.

Cons

So little time and so much to do

4.0
11 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Zip has so many amazing people that want to genuinely help you grow and succeed in your career choices. That’s something that I appreciate in a workplace.

Cons

Unrealistic KPI expectations and in my opinion there are a lot of things that can be improved to make the CX team’s job a lot easier.

Viewing 1 - 3 of 369 Reviews

Glassdoor has 394 Zip Co reviews submitted anonymously by Zip Co employees. Read employee reviews and ratings on Glassdoor to decide if Zip Co is right for you.