Promises, Promises - Anonymous employee Zip Co Employee Review
2.0
19 Aug 2022
Anonymous employee
Former employee, less than 1 year
Recommend
CEO approval
Business outlook
Pros
Reasonable salary and employee benefits
Cons
Micromanagement, tall organisational structure focusing on AU at expense of other markets, no redundancy pay, toxic managers serve as gatekeepers for departments
Zip Co Response
3y
Thank you for your feedback.
The opinions of former Zipsters really matter to us - listening in this way helps us shape better experiences for the team.
As we continue to execute on our revised strategy we have been proactively considering our presence across all markets, and have recently made changes which will accelerate our path to group profitability led by the ANZ and Americas regions.
The experiences you describe fall short of the standards we set for leaders at Zip and I would welcome the opportunity to unpack these claims over a call so that we can investigate further. The wellbeing of our teams matters deeply to us and we are always looking for ways to level up the experience for all Zipsters so further feedback here will really help.
I would very much appreciate a further conversation and I remain open for one at any time that suits. Please contact people@zip.co and we'll set up some time.
Conor, Director Talent Acquisition
Explore other reviews about Zip Co
5.0
27 Mar 2026
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
Not only does Zip do a great job at foster culture in a remote environment, but they also provide a great competitive comp package
They live their company values and the culture at Zip is felt from day 1 and even during the interview process. Everyone knows there are high expectations but they also know it is a team effort, and human centered approach to management, leadership, and getting things done. The benefits are great (health insurance covered at 100%) and the pay is on par with the market. They reward your hard work and are flexible for parents and life outside of work. It is also a very diverse group of people in both leadership and throughout the company which gives Zip a competitive edge.
Cons
It is a lot of work so you do have to manage your time and capacity well in order to succeed here.