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      Xero

      Engaged employer

      Xero Reviews

      3.4

      52% would recommend to a friend

      (1,139 total reviews)
      avatar

      Sukhinder Singh Cassidy

      50% approve of CEO

      34% positive business outlook

      Ratings by category

      4.0

      Diversity and inclusion

      3.6

      Work/Life balance

      3.5

      Compensation and benefits

      3.4

      Culture and values

      3.2

      Career opportunities

      2.8

      Senior management

      Xero has an employee rating of 3.4 out of 5 stars, based on 1,139 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      1.0
      18 Oct 2023

      They only reward people who are prepared to attention seek

      Lead engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible working hours, uumm not much else

      Cons

      I was very underpaid for a long time, I wasn't aware how bad it was, which is my fault for not researching or asking my peers but my managers would have know i was way below the median and way way below what new hires were being paid. They never said anything, I just kep getting 1 to 2% every year and was told that was all there was, despite always being given goon feedback.

      2.0
      27 Jun 2015

      Becoming a corporate machine

      Developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Free drinks, etc. Work colleagues are great. Video games, and other stuff you'd expect from a modern tech company that is trying to pretend it's still a start up.

      Cons

      Has scaled very poorly in the past few years, and beginning to feel like a poorly managed corporate monster with ever-changing c-team. Non-competitive pay (in NZ). Lack of autonomy and constant meddling by senior execs towards development teams really defeats the purpose of #ownership. CEO constantly makes embarrassing and lout-ish comments. Comes across as very intolerant. Very poor communication between US and NZ team has led to a large amount of animosity and poor development practices.

      avatar
      Xero Response
      10y
      Sorry to hear you feel this way and I absolutely agree any signs of being the corporate monster you describe should be quashed! Given the rate of growth we've experienced it's unavoidable that there will be times where we miss the mark, adapt and improve. I see lots of examples of great teams, communication and increasing autonomy, so am confident we're on the right track. Thanks for the feedback
      2.0
      28 Jul 2025

      American corporate takeover

      Engineering team lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Was once a great kiwi company who cared about their employees and community

      Cons

      Now is just focused on competing in America. Has lost/sold its soul. Big promises to employees, little delivery.

      Viewing 1 - 3 of 1,139 Reviews
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      Glassdoor has 1,716 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.