Xero Reviews

Updated Jul 22, 2021

To filter reviews, or .

Found 614 of over 648 reviews

4.2
85%
Recommend to a Friend
96%
Approve of CEO
Xero CEO Steve Vamos
Steve Vamos
200 Ratings
Pros
  • "Work life balance is amazing, no overtime(in 47 reviews)

  • "Collaborate culture and super flexible work environment(in 35 reviews)

  • Cons
  • "Maybe the middle management (team lead) is a bit weak in management skills(in 22 reviews)

  • "Global head office in NZ and a lot of functions in(in 16 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year
      Featured Review

      Incredible place to work

      Oct 12, 2020 - Manager in Wellington, Wellington
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Genuine caring colleagues (right from CEO down), especially evident during COVID - Great culture of team work - Growing fast, it's exciting with lots changing - Best office technology I've ever worked with - Ownership culture - people just get on with it - Flexibility to work as you choose - Fair pay and share bonus scheme, plus loads of employee discounts (I got 30% off a TV!, 50% off insurance) - Comfortable office environment (and support for working from home)

      Cons

      - There's a lot to learn

      Be the first to find this review helpful
    2. 5.0
      Current Employee

      Great culture

      Jul 20, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really great focus on well-being

      Cons

      Growing pains from being a fast growing organisation

      Be the first to find this review helpful
    3. 5.0
      Current Employee, less than 1 year

      A beautiful organisation who truly care about their people

      Mar 3, 2021 - Product Owner in Auckland, Auckland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - fantastic open, friendly and laidback culture - feel good company with so many positive vibes all over the place, lots of incredible people spreading uplifting energy - working with some of the most talented and intelligent, hard working people in the industry - in house coffee barista, very generous friday socials (lots of food and drinks) - daily gratitude and global wellbeing slack channels ! - open and transparent management team - growing on a global scale - flexible working arrangements - management truly care about people's wellbeing and are very genuine, share their personal lives, very easy to relate to - even the CEO and higher management are very personable - solid company vision and strategy, great mission to help small businesses and make the world a better place - bonus scheme via shares (which are very strong performing) - massive emphasis on the values all the time - customers, empathy, beautiful experiences, etc. - huge focus on equality, diversity, inclusion, those kind of things. - very mature product management and engineering practices. lots of bright minds making things better all the time - great work life balance - opportunity to work in global offices- uk, nz, aus, canada, south africa, us etc - market leader and everyone knows the brand and says great things about it.

      Cons

      not really a con, but it's a big and complex organisation that's pretty fast paced. Lots of information and communication to process all the time since it's a global company that's in a growth phase. It can be quite overwhelming the amount of comms there is, and how many business areas and product teams there are, especially as it's constantly growing. So it requires you to be comfortable with constant change and fast paced work.

      1 person found this review helpful
    4. 5.0
      Current Employee

      Awesome culture

      Jul 12, 2021 - Finance Manager in Auckland, Auckland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome culture, people super friendly. Inclusive and diverse. Great place to work

      Cons

      Large corporate politics, big fish small pond

      Be the first to find this review helpful
    5. 5.0
      Current Employee, more than 1 year

      Great skilled colleagues

      Jul 8, 2021 - Software Engineer in Wellington, Wellington
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company builds quality in to it's software.

      Cons

      Teams are generally detached from each other.

      Continue reading
      Be the first to find this review helpful
    6. 4.0
      Current Employee, more than 1 year

      Great perks, compassionate to a fault

      Jul 10, 2021 - Senior Software Engineer in Wellington, Wellington
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Xero really knows how to look after their employees in terms of offering perks, competitive salary, training, flexible work/life balance.

      Cons

      Emphasis on teamwork taken too far - think design by committee, need to get team consensus for even the most trivial things. Working culture is too relaxed and people take advantage of it. Culture of mediocrity.

      Continue reading
      Be the first to find this review helpful
    7. 5.0
      Current Employee, more than 1 year

      Great place to work in NZ

      Jun 29, 2021 - Software Engineer in Auckland, Auckland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible work hours and amazing culture

      Cons

      Becoming more and more corporate over time

      Be the first to find this review helpful
    8. 5.0
      Current Employee, less than 1 year

      Best company culture

      May 8, 2021 - Product Owner in Auckland, Auckland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great management. My area really cares about their people. Product is a team sport so they encourage you to be a team player. If you are used to working in silo, then this is not for you. 100% encourages work life balance Great perks!

      Cons

      Too many priorities happening at once, hard to figure out what to work on first and which has more value. Too many OKRs this financial year. Does feel like engineers come first, product people second. Career opportunities not clear for product owners. Currently no "level" e.g. Senior, Intermediate. You can only become a Product Manager if someone leaves in your department.

      Continue reading
      Be the first to find this review helpful
    9. 4.0
      Current Employee, more than 1 year

      Xero

      Jul 13, 2021 - People Lead in Wellington, Wellington
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture and benefits Well-being prioritised Flexibility of WFH

      Cons

      Takes a while before someone decides on something. Can be overly collaborative which delays delivery

      Be the first to find this review helpful
    10. 4.0
      Current Employee

      Great employer

      Jul 8, 2021 - Product Manager in Auckland, Auckland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people focused culture. Lots of energy and investment on people and product innovation.

      Cons

      Takes time to understand the complexity of products and org structure. So don't loose patience.

      Be the first to find this review helpful
    Viewing 1 - 10 of 614 Reviews
    </>Embed

    Popular Careers with Xero Job Seekers

    JobsSalariesInterviews

    Work at Xero? Share Your Experiences

    Xero logo
    or