Unbounce Reviews

3.0

37% would recommend to a friend

(142 total reviews)

Steve Oriola

19% approve of CEO

29% positive business outlook

Unbounce has an employee rating of 3.0 out of 5 stars, based on 142 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Unbounce employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

142 reviews
1.0
24 Jun 2021

declined into a chaotic and toxic workplace

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-some amazing people who are passionate about the work -decent benefits like vacation and personal days

Cons

-an all-white senior leadership that continues to gaslight team members, clearly don't know what the're doing and when confronted in company wide AMAs, didn't even acknowledge the raised issues and lived experiences by their employees -a clueless, delusional, all-male engineering management who are so disconnected from the day to day reality faced by their teams. It's no surprise their direct reports don't actually feel safe and comfortable to tell the truth to them -a engineering structure that continues to hire more managers and get them to ensure, control, delegate making more and more difficult to build safety and accountability with teams -there is a serious lack of coordinated planning as product delivery teams are so reactive that its become such a struggle to actually put things in front of customers -claims to be "people first" but continues small aspects of the culture like referring to people as "resources" which begs the question is the company actually "Resource first?" instead? -very disingenuous people & culture team, who don't actually want to deal with the difficult conversations or assist team members in handling toxic behavior from managers when it is raised to them -rapid promotions for white people and senior white leaders all the while BIPOC employees especially women are overlooked and have been leaving the company to get well deserved promotions elsewhere -the stated Unbounce values such as "Being Real" are an absolute joke since direct, open and honest feedback is hardly ever shared, instead "being nice and polite" is the norm above all else -there is a prevalence of "assume positive intent" to the point of toxic positivity, where it ends up being a cover for behaviour that has real negative effects on employees -psychological safety is almost non-existent in some teams and is evidenced by employees not being comfortable to ask questions, not feeling safe to raise concerns around timelines and in general avoiding difficult conversations -the culture has turned into the kind of toxic and uncomfortable environment where there is always the private DMs or the "meetings after the meeting" to actually talk about whats going on as opposed to openly discussing challenges

2.0
12 May 2021

The growth stops here—unless you're among the elite.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Very talented coworkers who punch well above their weight. - Fun social activities despite the pandemic, but mostly focused on those in Vancouver, such as virtual cooking classes. - Interesting projects and work. - Well known company within the Vancouver tech community. - Good benefits

Cons

- Gaslighting from managers and leadership to executors, particularly BIPOC employees. - Lack of diversity at the top, with an over-representation at lower paying roles and executor levels. In conflict with so-called "company values" and hypocritical campaigns that advertise pay parity and diversity. These initiatives are just for optics and press. - External hires are prioritized for manager/senior positions while current employees are consistently looked over. - Very little opportunity for internal growth if you aren't part of the elite group of (primarily white) favourites and are unwilling to engage in fake office politics. Introverts and BIPOC beware. - Compensation is quite low and the yearly increases are low as well with a 0% tolerance to pushing back. Not even close to cross-Canada rates, never mind global remote opportunities. - The culture has changed significantly due to the investment and the pandemic. Employees have seen no benefits from this investment, just more demanding goals with no new resources or comp. Rather than people-first, it's profit-first. No one cares that many talented employees have left and nothing has been done to address the real issues on why that is.

3.0
6 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Generous time off/sick day policy (for both physical/mental health) with generally no questions asked. Remote friendly, though they recently just reopened their Vancouver office if you prefer to work onsite. Lots of ongoing DEI/JEDI workshops from a third party consulting agency on company time. They'll often reimburse you if you'd like to buy lunch for yourself. Genuine commitment to social justice and equity for everyone. Great benefits, including a vacation bonus and health/wellness budget. Go on a nice vacation, keep receipts, get reimbursed. Buy things that contribute to your health, keep receipts, get reimbursed. At the time of my employment they also had an unlimited book budget for buying learning materials for yourself. Lovely culture amongst immediate teams. Many employees stick around because they love what they do and the people they work with. Some really fun holiday parties. Great/above average extended health insurance.

Cons

The company just laid of 20% of its workforce as of August 2022. Current President (Felicia) has the best of intentions and genuinely wants things to turn around, however leadership in general is all over the place right now. This was just my experience - but whether the company realizes it or not (trying to give the benefit of the doubt) favoritism often comes into play with promotions. Consistency and tenure contributes very little to career growth. It isn't enough just to do your job well day to day. If you want to move up, expect to spend a lot of time brainstorming creative ways of improving daily processes, and then having to sell those ideas (including your timeline, what resources you need, why you need them, why you think it's important, etc) to management. You will likely not have time to work on this during your work shifts (without your day to day work suffering) and will end up taking a lot of this home with you. If you succeed, great! If it doesn't then be prepared to be put on the back burner and periodically reminded your last idea didn't work when you are getting ready to propose a new one. To me it felt like every time I didn't succeed I was being held back for months until I proved myself again. It's all about selling yourself and showing proof/data - which can be difficult if you are not a big personality. Salary is on par or below (and by no means competitive with) the industry standard in Vancouver tech. Senior leadership will often try to justify this by reminding employees/prospects of other perks that come with the job like the vacation bonus, wellness bonus, etc. Middle management is currently trapped between a demanding (and disorganized) senior leadership team and unhappy employees. There can be a lot of confusion. Marketing, CS, and Dev teams are not aligned at all. Production moves at a glacial pace just because of all the politics and layers of management things need to go through. There can be a lot of aversion with accountability/ownership because everyone is just trying to stay on top of their own things without much thought into how they all need to work together. Turn over is at an all time high. Most of the employees in the header image in Glassdoor are no longer with the company. All but one of the founders of the company have taken a step back from everyday operations.

Viewing 1 - 3 of 142 Reviews

Glassdoor has 148 Unbounce reviews submitted anonymously by Unbounce employees. Read employee reviews and ratings on Glassdoor to decide if Unbounce is right for you.