TribalScale Reviews

3.4

67% would recommend to a friend

(121 total reviews)

Sheetal Jaitly

49% approve of CEO

57% positive business outlook

TribalScale has an employee rating of 3.4 out of 5 stars, based on 121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TribalScale employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

121 reviews
2.0
22 Nov 2018
Recommend
CEO approval
Business outlook

Pros

TribalScale, when I joined, had a lot of great personalities and talent in the engineering team. We all contributed to what I thought was a great community within TribalScale, which leadership did not contribute to at best, and hindered it greatly at worst. Because the people were great, I learned a lot during my time at TribalScale and have made connections and friends that are great for my professional and personal development.

Cons

The CEO is a bully with outrage issues, and the people he surrounds himself with are just as narcissistic as he is. Leadership over the years has transitioned from being somewhat functional, to consisting of blind followers of the CEO. This was done by firing any who disagreed with him, only to fill their places with a nepotistic hiring policy. Until several months ago, there was only person who would stand up to the CEO--the COO. For reasons above my pay grade, the COO was fired. Any changes that seem positive on the surface always have ulterior motives. For example, TribalScale takes great pride in their gender policies--equality in gender, feminism. Yet, there is gender pay inequality in TribalScale. If the company really cared about equality and feminism, how could there be gender pay inequality in TribalScale? Overall, changes that look good on the surface are important to TribalScale because it increases their valuation as a company. They only care enough to give outsiders a good impression to look like a more desirable acquisition. $$$ For a short while, there were anonymous question submissions for our "monthly" town halls (monthly in quotations because they would often be delayed or cancelled). One anonymous question submitted was by a female employee raising that she had been sexually harassed by a member of leadership. Some HR speak was made in response, but nothing seemed to have been done. However, for the next town hall, someone submitted a question about peanut butter, to which the CEO spent all of 5 minutes verbally berating the person for asking such a stupid question. After that, anonymous questions were removed. It's apparently more important to be able to fire people who ask stupid questions than give people an avenue to express their real concerns. The CEO is a salesman first and foremost, which has a huge impact on company culture. One of which affected me greatly was the lack of acknowledgment of engineers as individuals worthy of growth and investment, but instead as resources to be allocated. They were extremely intolerant of less experienced engineers who need time to ramp up, yet were also unwilling to address "senior" devs who were being paid a lot but added no value and hindered projects. I have suspicions that the low quality hires was a result of pressure on recruiting to hit quarterly targets. Many of the great devs that I worked with who were hired within the first two years of TribalScale's inception were being paid poorly, while the more recent low-quality "senior" devs were making potentially twice as much while being dead weight--refusing to work on features because they felt it was hard or didn't understand what to do, poor communication with the team, not knowing how to use basic tools like git and unwilling or unable to learn. TribalScale was not paying all of their developers equally, and they knew it. There was an attempt by some engineers to pressure leadership into publishing salary ranges, but for months this was not done because they did not want to admit their pay inequality.

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TribalScale Response
7y
Hi there, This is Sheetal Jaitly writing, TribalScale's CEO. It is really upsetting for me to read this and I want you to know that I hear you and recognize your feedback. I have so much pride in the work we do at TribalScale. We’re creating amazing products, we are leaders in development, and we’re sharing this with the world’s biggest brands. We’re creating a new and better future. This is because of everyone at TribalScale: engineers, designers, product managers, QA, BD, admin, marketing. I will do better to make sure everyone knows that. I'm sorry that wasn't your experience at TribalScale. Like any growing company, we’ve overcome hurdles. In the past 3 years, we opened up 5 offices, hit 200 employees, made key exec hires, taught 100+ coops, thrown 3 TakeOver conferences, won some of the biggest hackathons, and built incredible products around the globe. This growth is NOT going to stop. We say it all the time, but TribalScale IS a rocketship shaping the future but with rapid growth comes challenges. In our failfast culture, we learn quickly from our mistakes, and sometimes we do and sometimes it takes a little longer. But we’re trying. We’re doing our best to scale the business and to hire the people that will take us to the next level. We hire the smart and hungry people that have the skills and attitude to get us there. In reference to this review, this doesn't mean we expect “yes” people, we value diversity of thought. I also want to address your note on pay gaps. We recently completed a comprehensive overview of all compensation. We brought all pay in line with market value and created pay bands and levels for all employees to resolve any discrepancies. I know my strengths and weaknesses and I know that I need strong, experienced leaders to support TribalScale and to keep us focused on the future. I've hired a number of senior leaders with proven success who will help run TribalScale. Again, this review wasn't easy to read and this response wasn’t easy to write, but thank you for your honesty. I sincerely hope all TribalScale employees know I appreciate them and ALL they do. Cheers! Sheetal #RightTheFuture
1.0
17 Dec 2018
Recommend
CEO approval
Business outlook

Pros

- The people on the floor are incredibly smart and amazing. - Friday socials are fun - Daily breakfast and snacks - Lunch n Learn (free lunch) - CEO goes off sometimes

Cons

Hours (9 - 6), if you arrive after 9:00 or leave even 5 minutes before 6 you'll be shunned, it's frowned upon. - Pair programming, makes sense to hash out a problem but 9-6 every day is exhausting, 70% of the work is CRUD you DO NOT NEED a pair for that. - Quality of hires, the company is trying to grow way too fast and as a result they're hiring anyone without any regard for their actual skill or quality of work, rather they're hired based on "culture" fit. - Toxic behavior, PM's that are micro managing to the point that they're bullying their team if they don't like them - "Kudos", in the wise words for EA, "We want our employees to feel a sense of pride and accomplishment by working overtime/weekends/ with no breaks" the only way for you to earn a "kudos" is to work outside your regular hours to get things done. - Work/Life, your work is your life. If you live outside the downtown core, you will have zero downtime for yourself. - "Smart and Hungry", preached daily basically means if you aren't committing hours outside of work to your work you don't deserve to be at Tribalscale. You work 45 hours a week, but they only pay for 40.

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TribalScale Response
7y
As with any quickly growing and scaling company, we are facing many hurdles and working hard to overcome those challenges as smoothly as possible. So, we thank you for your feedback as it is how we can continue to improve. We recently changed our hours to a flex time, between 9-5, and this was a direct result from employee feedback. We are also constantly exploring ways to continue developing career and growth paths for our employees. We’re sorry to hear that you didn’t get the most out of our failfast and kudos. They are meant as a tool for the whole company to use for self-improvement and provide an ability to step-up, without expecting rewards. Again, thank you for your feedback.
1.0
18 Feb 2019

The Fyre Festival of Startups

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- brilliant staff that support each other - great opportunity to learn how not to scale a company - good benefit package - great learning opportunities for interns / junior staff

Cons

- inexperienced leadership - not listening to staff feedback - high turnover rate - failing and not learning - long hours and overtime

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TribalScale Response
7y
Hi there, we regret that this was your experience at TribalScale. However, employee feedback is something that is most valued by our leadership. We invest heavily into getting that feedback, and acting on it. Beginning with hours; as we were a 9-6 working day schedule, we have listened to our employees and recently changed to a flex-time schedule and hours of 9-5. We are constantly looking to create a better experience for our people.
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Glassdoor has 170 TribalScale reviews submitted anonymously by TribalScale employees. Read employee reviews and ratings on Glassdoor to decide if TribalScale is right for you.