Tails.com Reviews

Unfortunately, this section would have been relatively empty three years ago, but now… Many other reviews have already called out the main problems around here, and I can confirm all of them, but here’s “my selection”: - Leadership: Ever since the original founders left, there has been a stark decline in professionalism at the top. Nothing makes sense anymore. The chiefs are so far removed from the employees that they can’t see how many people are disgruntled, frustrated, and sad about the company’s state. - Performance management involves promotions for people who know how to talk, and below-inflation pay reviews for those who carry the company, not to mention prevalent nepotism. - Org chart: The reporting lines are random and a constant joke across various seniority levels throughout the business. - Consultants: tails.com loves to spend money on external consultants that provide absolutely zero value, some of which have a negative effect.

Pay low compared to other start ups (who Tails constantly compare themselves and their customer service too, but refuse to match salaries) Bulling and favouritism by upper management rife Very strong bullying culture which is completely ignored and not addressed no matter how many complaints Discrimination against anyone with any kind of issue or illness Heavy blame culture Forced sense of fake 'culture' where you are penalised for not joining and have permanent marks left on your performance review if you choose not that join in 'optional' activities Total lack of regard for staff well-being Happy to let customers be racist, homophobic, xenophobic as long as they are 'happy' and company is making money Zero support of staff when it comes to abusive customers Lack of HR while i was there (although i believe this has now been addressed) No career progression unless you are friends with management or threaten to quit