They have lost their way - Anonymous employee Tails.com Employee Review

1.0
21 Mar 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible hours, 9 day fortnight, medical insurance, office location, office dogs.

Cons

Where do I begin: - sexual harassment and grooming by senior leaders is tolerated, and covered up in some cases. - senior leaders are openly discriminatory against staff with protected characteristics (disability, race, gender etc) - favouritism and presenteesm - zero company strategy, everyone is walking around like headless chickens - poor and ineffective decision making - no succession planning. Senior leaders are not getting better at their jobs, in fact they deteriorate the higher up you go - no management training. Many people are promoted because they’ve put up with things they shouldn’t, not because they deserve it. Direct reports suffer. - poor communication. To the point where you think everything is a lie because of how ineffectively the most basic information is handled - profit over people, planet and pets. I do not feed my dog this food - culture has taken a nosedive since the appointment of the new CEO. Unsurprising when you meet him. James was great.

Explore other reviews about Tails.com

5.0
11 Oct 2022
Recommend
CEO approval
Business outlook

Pros

- Great team values - Clear / shared vision - Calibre of employees

Cons

Things can move quickly - make sure you can keep up!

1
avatar
Tails.com Response
3y
Great to see such a positive review from a Pack member who has been through so many stages of change at tails.com. Thank you so much for taking the time for your review. Many thanks, Henrik Head of People
3.0
20 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- exposure to the end to end process of a wide range of project types - full autonomy - if you have entrepreneurial spirit, there’s a lot to implement which is really rewarding - nice people and a generally pleasant day to environment - competitive hybrid working set up. 2 days in office, 3 days at home - compelling mission and rebrand underway - ability to operate at a more senior level than your stated title and pay grade

Cons

- you hit a glass ceiling very quickly - the company is still transitioning between a lackadaisical culture and trying to do everything, resulting in a small group of people taking the brunt of a huge workload while others deflect responsibility - some well meaning managers & leaders but some very toxic and chaotic ones dictating projects - the beginnings of a gate process to ensure resource is pointed but then saying yes to every one of them without thinking it though, drowning their direct reports and pointing the finger when things go wrong - increasing redundancies and running leaner and leaner teams, while increasing the workload, is wholly unrealistic - leadership aren’t checking if redundancies are leaving gaps in responsibility, resulting in critical work streams being dropped and creating tension among project teams around who should pick it up

1
See reviews by: Helpful|Rating|Date|All