SymphonyAI Reviews

2.7

37% would recommend to a friend

(650 total reviews)
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Sanjay Dhawan

34% approve of CEO

35% positive business outlook

SymphonyAI has an employee rating of 2.7 out of 5 stars, based on 650 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SymphonyAI employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

650 reviews
1.0
11 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Benefits and base pay are competitive. Some remote work is available.

Cons

Lack of vision and no strategic direction or plan. There seem to be significant cash problems because our vendors and contractors are not being paid timely. Expenses are not being reimbursed to employees in a timely manner. Sales commissions are not being paid on time. CEO and other leaders yell at people in front of others, berate them and curse at them. People fear retaliation, and there is valid reason. If you challenge executives, you will be let go if you are lucky or if not lucky, you will be ostracized yet expected to perform your job with no information. Many people are leaving without having alternate gainful employment. We work very late nights and most weekends, which is expected of us. Our products seem exciting in demos, but we do not deliver on customer expectations and commitments. I received an equity grant letter nearly a year ago, but I keep getting excuses as to why I and others have yet to receive the grant. Company financial goals are unattainable, and many of us believe this is so that the company will not have to pay out bonuses. HR lies about the work environment to convince people to join. Many of my coworkers are looking for other jobs as am I.

1.0
13 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Great team of sellers. Pre-sales (what's left of them) are helpful and want to contribute to the Team.

Cons

This place has terrible execution and culture. Our year starts in January but we still do not have our comp plans. Last year we got them in April. Commissions are supposed to be paid quarterly, at the end of the 2nd month following quarter close. So a deal closed in October *should* get paid on February 28th (5 months later). But that doesn’t always happen either because the Compensation Committee takes their time to approve payment. Currently, we are still waiting to be paid for Q4. Hopefully we will get paid by the end of March. The Compensation Committee can also decide that you didn’t do enough to warrant your commission on a deal and decide not to pay some or all of it. Despite Management’s inability to deliver on-time, they demand that you forecast to a random number they come up with and any deal you forecast must close that quarter or you'll be in trouble with Romesh (Founder). Oh, and be prepared to e-mail daily deal updates to Manish (President), starting around week four of the quarter. They fired a lot of developers and pre-sales people last year, so we are very shorthanded. Two of the top professional services people resigned within two weeks of each other. They both had been here for over 20 years. Many are worried about job security and it's obvious that leadership doesn't care about people.

1.0
13 Nov 2024

Toxic is an understatement!

Recommend
CEO approval
Business outlook

Pros

Some colleagues are wonderfully talented, committed and supportive

Cons

The leadership and all their cronies are greedy, power-hungry, commercially ineffective people that do not lead but dictate. The organisation has become an autocracy, which is a reflection of the type of 'leaders' they are appointing and the culture they are cultivating. There is no clearly articulated vision and strategy just non-stop ambiguous knee jerk reactions that changes with the wind. The people are over worked, burned out and losing steam. The reduction in benefits deserves a separate post in itself. The leadership would never be in the positions they are in if they worked for a different company.

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SymphonyAI Response
1y
Thank you for sharing your feedback. We value input from our team members and are committed to creating a positive and effective work environment. While we may not fully agree with your assessment, we are always working on improvements and welcome further dialogue to address your specific concerns. Please reach out to your HR Business Partner to discuss further as we are dedicated to ensuring all feedback is heard and valued.
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Glassdoor has 721 SymphonyAI reviews submitted anonymously by SymphonyAI employees. Read employee reviews and ratings on Glassdoor to decide if SymphonyAI is right for you.