Salespeople Beware! - Salesperson SymphonyAI Employee Review

1.0
13 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Great team of sellers. Pre-sales (what's left of them) are helpful and want to contribute to the Team.

Cons

This place has terrible execution and culture. Our year starts in January but we still do not have our comp plans. Last year we got them in April. Commissions are supposed to be paid quarterly, at the end of the 2nd month following quarter close. So a deal closed in October *should* get paid on February 28th (5 months later). But that doesn’t always happen either because the Compensation Committee takes their time to approve payment. Currently, we are still waiting to be paid for Q4. Hopefully we will get paid by the end of March. The Compensation Committee can also decide that you didn’t do enough to warrant your commission on a deal and decide not to pay some or all of it. Despite Management’s inability to deliver on-time, they demand that you forecast to a random number they come up with and any deal you forecast must close that quarter or you'll be in trouble with Romesh (Founder). Oh, and be prepared to e-mail daily deal updates to Manish (President), starting around week four of the quarter. They fired a lot of developers and pre-sales people last year, so we are very shorthanded. Two of the top professional services people resigned within two weeks of each other. They both had been here for over 20 years. Many are worried about job security and it's obvious that leadership doesn't care about people.

Explore other reviews about SymphonyAI

5.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Fun and interesting challenges to solve

Cons

Hurdles at times to get the tools to do your job. Cost savings vs added value

1.0
21 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent products. People who work here care (but read below) True AI for the most part.

Cons

In the last several months, there’s been a lot of turnover. Very recently, the North American sales leader, the global PSO leader, and several key execs across services, product and support have all left. Many of the new execs didn't even stay for a year. There are RIFs what feels like every month for the last couple of years. Parts of the business are growing while the company is struggling with products and proper customer support. It’s honestly frustrating because this could be a good company. But there’s a lot of uncertainty at the top, and you can feel the lack of direction. Good, sharp people have come in to try and make a difference, but many of them seem to leave just as quickly, likely due to the chaos at the top. Based on that, I’d think twice before joining right now.

5
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