Surescripts Reviews

3.1

43% would recommend to a friend

(216 total reviews)

Frank Harvey

47% approve of CEO

39% positive business outlook

Surescripts has an employee rating of 3.1 out of 5 stars, based on 216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Surescripts employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

216 reviews
1.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Excellent individual contributors and dedicated frontline teams who support one another through an incredibly difficult corporate culture.

Cons

Leadership within the Technology and Security organization operates entirely on fear, micromanagement, and self-preservation. Transparently reporting organizational risks or highlighting operational gaps is treated as a personal threat by management rather than a professional duty. The leadership style relies on moving goalposts, extreme gatekeeping (like exhausting daily interrogation-style briefing traps), and intentionally vague performance feedback so success can never actually be achieved. Top-performing professionals are systematically targeted, isolated, and managed out through fabricated performance issues to protect executive reputations. Furthermore, the HR department is completely toothless. Detailed, explicit exit interviews outlining this exact abusive behavior and naming impacted employees are met with empty empathy but zero corrective action. HR routinely chooses to protect toxic executives over maintaining basic workplace ethics. Since the corporate takeover, the culture has entirely shifted from psychological safety to compliance through fear, causing widespread burnout, anxiety, and a mad dash for the exits by top talent. If you are considering a job here, do yourself a favor and reach out to former employees on LinkedIn, and hear about it directly.

1.0
2 Apr 2026

Leadership issues abound

Recommend
CEO approval
Business outlook

Pros

Pay is at market rate. Perks like Summer Hours, mental health days, etc

Cons

Multiple rounds of layoffs since TPG took over in 2025. Dwindling customer satisfaction scores after laying off customer success teams. C-suite has no strategic vision leading to massive turnover and a lack of direction leading to overall employee burnout.

1.0
15 Mar 2026

Toxic Leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay is good and hybrid/remote work if preferred

Cons

For healthcare they have bad insurance, starting to outsource all positions, job security is threatened frequently. There is some good leaders but they are overshadowed by the bad ones. You can't trust any of the leadership, there's promises of change/advancement only to be told "I said it was a possibility, if you do [insert job sacrafice]". Leadership does not like to be told no only yes, then when everything breaks they blame it on you because they were not well informed. The most successful employees stay quiet and don't do anything to attract attention.

Viewing 1 - 3 of 216 Reviews

Glassdoor has 230 Surescripts reviews submitted anonymously by Surescripts employees. Read employee reviews and ratings on Glassdoor to decide if Surescripts is right for you.