Does Pro-Vigil pay their employees well?

According to anonymously submitted Glassdoor reviews, Pro-Vigil employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Pro-Vigil. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Pro-Vigil?

32% of Pro-Vigil employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pro-Vigil 2.9 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Pro-Vigil?

Territory Manager (33) , Quality Assurance Analyst (6) , Sales Development Representative (SDR) (5) , Territory Sales Manager (5) , Digital Marketing Manager (4) , Manager (3) , Software Engineer (3) , Account Manager (2) , Anonymous (2) , Customer Service Representative (2) , Customer Success Manager (CSM) (2) , Dispatcher (2) , Field Coordinator (2) , HR-Executive (2) , Human Resources Business Partner HRBP (2)

What are the pros of working at Pro-Vigil according to real employee reviews?

"Worked with some really great people." ((in 10 reviews)); "Good work environment is very good" ((in 9 reviews)); "Great pay at first and incentive pay" ((in 8 reviews)); "Good Work life balance, Good Team Environment" ((in 4 reviews)); "Compensation was competitive." ((in 4 reviews))

What are the cons of working at Pro-Vigil according to real employee reviews?

"Bad management" ((in 20 reviews)); "Lack of Leadership in upper Management" ((in 6 reviews)); "No communication with the SDR team." ((in 6 reviews)); "Looking for more skill based training's." ((in 5 reviews)); "Executive leadership, especially the CEO and CFO create a toxic work emvoronment." ((in 5 reviews))

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Pro-Vigil

Pro-Vigil reviews about "people"

41% positive business outlook

Ratings by category

3.1

Diversity and inclusion

3.0

Compensation and benefits

2.9

Work/Life balance

2.7

Career opportunities

2.6

Culture and values

2.5

Senior management

Reviews by job title

31 reviews

3.0

19 Jan 2023

Decent Place to Work

Territory manager

Recommend

CEO approval

Business outlook

Pros

Good product and nice people

Cons

Over saturated market with minimal differentiation. Constant employee turnover (each month they announce between 20-50 new hires). Little to no knowledge of sales environments outside of Texas. Installations are typically a mess. Communications during the implementation process are made to be the customer’s responsibility. In my 1.5 years, I reported to 3 different managers, there were 2 different VPs of Sales, and they removed the CRO from the company. In 1.5 years, I became the second most tenured rep on the sales team.

Pro-Vigil Response

Thanks for your feedback. Understanding the problems helps us work towards a solution together so we appreciate your honesty. We are striving to improve the experience for both employees and customers, and we will discuss these issues internally to ensure you are taken care of.

2.0

23 Aug 2022

Leadership Needs To Be Educated on Process Reality

Senior manager

Recommend

CEO approval

Business outlook

Pros

There are still a few good people left from the days before Private Equity; however, not many.

Cons

C-Suite is obviously uneducated on the reality of the process and system limitations. They often change the definitions to appear successful to the Board. If that doesn’t work; they find a scapegoat or recalculate the numbers. CFO is the ringleader of the issues. After all, he controls the numbers with very little oversight.

Pro-Vigil Response

I’m sorry to hear about your experience. As with any high growth company, we have gone through many changes as we continue to grow. And your feedback will help us get better, so thank you for taking the time to tell us about your experience

2.0

22 Feb 2023

Good people, bad management

Technical support specialist

Recommend

CEO approval

Business outlook

Pros

There's a lot of good people who work here and that are friendly and helpful.

Cons

- Poor communication company wide. - They will take away any bonuses without giving a heads up. - Inconsistent Management.

Pro-Vigil Response

2.0

4 Apr 2024

Bad benefit

Senior accountant

Recommend

CEO approval

Business outlook

Pros

People are approachable and the company is okay

Cons

Bad benefits and time off

Pro-Vigil Response

We're so sorry to hear about your experience with us. We will chat about this internally to make the experience better for both employees and customers.

1.0

15 May 2025

Disorganized Hiring Process with Unrealistic Expectations

Territory sales representative

Recommend

CEO approval

Business outlook

Pros

Friendly people throughout the interview process Clear expectations for deliverables Company seems to have a real niche product offering

Cons

Lack of follow-through after final interviews No offer extended to anyone after 5 rounds (concerning from a leadership/alignment standpoint) Compensation appears below market for territory roles Hiring process felt dragged out despite “moving quickly” messaging

Pro-Vigil Response

4mo

Thank you for your feedback and for highlighting the positive interactions and product offering during the interview process. We understand the importance of clarity, follow-through, and alignment in hiring and continue to evaluate ways to improve the candidate experience.

5.0

6 Jul 2023

Growth!!!

Hr assitant

Recommend

CEO approval

Business outlook

Pros

The company itself has grown exponentially and they don't just encourage your professional growth but they enable it with amazing opportunities. Great people and great culture here

Cons

I really can't think of any that are note worthy

Pro-Vigil Response

Thank you for sharing your experience with the community! We look forward to continue working with you.

3.0

11 Apr 2025

Okay Job

Sales development representative (sdr)

Recommend

CEO approval

Business outlook

Pros

Good pay, overtime, great people to work with

Cons

Poor upper management, change of environment

Pro-Vigil Response

4mo

Thank you for your feedback. We’re glad you valued the pay and the people you worked with. We also recognize the impact leadership and workplace changes can have and continue to evaluate ways to improve. We wish you the best moving forward.

1.0

18 Jul 2024

Poor Leadership

Field support supervisor

Recommend

CEO approval

Business outlook

Pros

Worked with some really great people. Enjoyed the daily duties of my role.

Cons

Incredibly high stress environment. 70% of management had been there less than a year. So many new people means no one knows the processes or even fully understands their roles yet, so many many problems have no solutions. It is common place to be degraded and insulted by director level and above. Constant revolving door of employees.

Pro-Vigil Response

We're so sorry to hear about your experience with us. We'll take all your feedback into consideration to continue making this a great place to work. Thanks for your review!

1.0

20 Jun 2023

Loss of Focus

Technical support

Recommend

CEO approval

Business outlook

Pros

Good People at the time. Good Insurance (Aetna -Health, Vision, and Dental)

Cons

Toxic Management (Mid-Upper) Sub-Sandard Pay for amount of work needed and completed.

Pro-Vigil Response

Viewing 1 - 3 of 31 Reviews

Jobs at Pro-Vigil

CUSTOMER SUCCESS ASSOCIATE

Divisional Sales Manager Fixed West

San Antonio, TX

View job

SALES DEVELOPMENT REPRESENTATIVE

INSIDE SALES REPRESENTATIVE

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Pro-Vigil reviews about "people"

Ratings by category

Reviews by job title

Decent Place to Work

Leadership Needs To Be Educated on Process Reality

Good people, bad management

Bad benefit

Disorganized Hiring Process with Unrealistic Expectations

Growth!!!

Okay Job

Poor Leadership

Loss of Focus

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