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      Pro-Vigil

      Engaged employer

      Reviews by job title

      34 reviews
      2.0
      17 Jun 2025

      Enjoyable Job, Fair Pay, Toxic Leadership

      Territory manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Talented and supportive peers — I worked with some of the smartest, most committed colleagues in my career. Strong product-market fit in a growing industry. Compensation was competitive. Opportunities to make a real impact (if you could navigate the politics).

      Cons

      Leadership culture is toxic. Psychological safety is non-existent, and questioning decisions — even constructively — often led to retaliation or exclusion. Frequent turnover of high performers, especially women and underrepresented voices. Lack of accountability at the top: promotions seemed based on loyalty over results or integrity. Morale is consistently low due to fear-based management, siloed communication, and reactive decision-making. Their only goal is to sell the company. There is no emphasis on client or employee retention.

      avatar
      Pro-Vigil Response
      4mo
      Thank you for taking the time to provide thoughtful feedback and for recognizing the strength of our team, product, and compensation. We understand how critical leadership, communication, and psychological safety are to a healthy workplace and take these concerns seriously. We remain committed to listening and strengthening our culture as the company evolves.
      1.0
      23 Jul 2025

      Poor

      Project specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Team, Flexible time in office for salary

      Cons

      Executive leadership team and leadership in general. Poor compensation

      avatar
      Pro-Vigil Response
      4mo
      We appreciate your feedback and are glad to hear you valued your team and workplace flexibility. We also recognize that leadership and compensation play a key role in overall satisfaction, and we continue to review these areas as part of our ongoing improvement efforts. We wish you the best ahead.
      1.0
      26 Jul 2025

      RUN

      Field support manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Intriguing technology Company could be an actual leader in the field Has a past history of innovation, and the founding employees really set the company up for success

      Cons

      Executive leadership, especially the CEO and CFO create a toxic work emvoronment. They act like they want to find solutions, but really don't actually understand the industry or the technology behind. The CEO actually said that he can troubleshoot better than the tech support team, just because he was able to fix his automatic gate at home. But it is private equity, so reality doesn't matter.

      avatar
      Pro-Vigil Response
      4mo
      Thank you for sharing your perspective and for acknowledging Pro-Vigil’s technology and innovative foundation. We recognize the importance of leadership and culture in shaping employee experience and take this feedback seriously. As we grow, we remain focused on strengthening communication, collaboration, and support across the organization.
      1.0
      6 May 2025

      Do not work here

      Territory manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The money is good, but getting worse

      Cons

      Successful reps well over quota are fired routinely Micromanaging like you have never seen Treat customers with disdain Management is completely untrustworthy Leadership promotes and fosters a culture of fear

      avatar
      Pro-Vigil Response
      4mo
      Thank you for sharing your feedback. We recognize the importance of trust, leadership approach, and how both employees and customers are treated, and we take concerns in these areas seriously. As Pro-Vigil continues to grow and evolve, we remain focused on evaluating how we support our teams, strengthen communication, and reinforce a positive, respectful culture. We appreciate your time with the company and wish you the best moving forward.
      5.0
      4 Feb 2026

      Great Place to Work

      Territory manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Straightforward & professional- New Leadership DSM- WEST COAST FIXED - One of the best Leaders. Strong alignment with the company’s mission and purpose Positive, people-focused culture that encourages collaboration and accountability Significant improvements and stability since new leadership took over Clearer direction, better processes, and more transparent communication under current management

      Cons

      The company faced a period of elevated turnover last year, largely tied to previous upper leadership decisions Since the leadership change, there has been a clear focus on rebuilding trust, improving communication, and retaining talent While change took time to stabilize, the new leadership team is successfully strengthening culture and long-term employee engagement

      avatar
      Pro-Vigil Response
      2mo
      It’s encouraging to hear that the recent leadership changes and clearer direction are making a meaningful difference at Pro-Vigil. Strengthening processes, improving transparency, and reinforcing a collaborative, accountable culture continue to be key priorities. We remain committed to building long-term stability, rebuilding trust where needed, and supporting our teams as we advance our mission and future growth.
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      ReviewsPro-Vigil reviews

      Glassdoor has 215 Pro-Vigil reviews submitted anonymously by Pro-Vigil employees. Read employee reviews and ratings on Glassdoor to decide if Pro-Vigil is right for you.