OpenExchange Reviews

2.9

41% would recommend to a friend

(107 total reviews)

37% positive business outlook

OpenExchange has an employee rating of 2.9 out of 5 stars, based on 107 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OpenExchange employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

107 reviews
1.0
13 Jul 2022

No clear company direction, no transparency

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company will probably always be remote in some capacity

Cons

The company is losing money. Yesterday, they went through another round of cuts (after telling employees they were aggressive enough with their first round of cuts in March). They also are pushing people to quit by dropping their salaries by 60% and having them work three days a week instead. I doubt anyone will have a true three-day work week as the work-life boundaries here are abysmal (I've had calls with people actively on vacation). They spent the early part of the year sponsoring rugby teams and poaching high-level executives from other large companies that have offered little in terms of revenue or basically any action at all. Any regular level employees have zero access to HR and manager 1x1's regularly get canceled with the promise of a rescheduling that never happens. In terms of team members, while there are some great people, it is a nepotistic nightmare and chances are if someone knows someone, they're less likely to be held accountable. In terms of transparency, there is none. Upper management waits until Tuesdays during active events to let people go (this has happened twice now and it absolutely blows my mind that they thought this was a good idea twice). They seem to be hemorrhaging and it's clear that anyone left behind will have a much higher workload than before.

1.0
5 Jan 2023
Recommend
CEO approval
Business outlook

Pros

- Fully remote if that's what you're looking for - Some growth on the corporate side of the business - There are a number of good people who work at OpenExchange

Cons

- This is not a merit based company. Your chances of upward movement are tied to your familial and friend connections to the c-suite. They stifle talent if the person doesn't fit into their comfortable circle of comrades. - There is little to no clear direction from the top down - Unqualified and immature management create an environment of toxic positivity - The company appears to be doing a nose dive as the pandemic recedes and the need for virtual meetings dwindles. There have been 3 rounds of layoffs and it would be surprising if there are not more coming.

1.0
28 Oct 2022
Recommend
CEO approval
Business outlook

Pros

OpenExchange did very well during the pandemic. I had very high hopes for the business.

Cons

Lack of transparency, instability, indecision, bad morale, low pay, no job clarity, nepotism, not people centered.

Viewing 1 - 3 of 107 Reviews

Glassdoor has 129 OpenExchange reviews submitted anonymously by OpenExchange employees. Read employee reviews and ratings on Glassdoor to decide if OpenExchange is right for you.