Nottingham Building Society reviews about "communication"

Communication from management could be better. Things are often not fed down to team members.

lack of maturity within technology, poor communication, poor processes, no technical documentation, low pay

communication is not great as is very slow outdated systems

I have no cons to mention!

• Visibility and opportunities often feel concentrated around a small group of individuals, which creates a perception of favouritism and bias. • Development opportunities such as conferences, external events and sector engagement are not communicated transparently or consistently across teams. • Independence of certain functions can feel blurred due to how some individuals are positioned internally and externally. • Communication around progression, recognition and expectations can be inconsistent. • Senior roles carry significant responsibility, but support and recognition don’t always match the level of accountability required. • Decision‑making can feel political at times, which affects morale.

The culture described versus the one which colleagues experience is polarised, lacking in authenticity and integrity, The People and Development team have had a turbulent time over the past few years with high attrition both voluntary and involuntary, There is minimal respect for those who do the work and disproportionate investment in leadership. The current Senior Leadership team claim to be open to feedback but the reality is, should this be less than favourable, there is blame placed and an implication that those who were open and honest are 'trouble makers' creating a lack of phycological safety. There is an absence of a clear and unified direction or purpose, patchy and inconsistent communication and closed conversations at the top with confusing and erratic messages for those in the department. Colleagues who have demonstrated dedication, resilience and gone over and above can go from being regarded as 'talent' to being seen as 'blockers' overnight creating uncertainty and anxiety for the individuals themselves and those who work alongside them. Its become extremely hierarchical with structural changes made on a whim. I am unsure if the CEO or the Board are aware of this toxic culture, there is such a disconnect between what is said versus what is experienced.