Namecheap Reviews

4.4

82% would recommend to a friend

(213 total reviews)

Richard Kirkendall

99% approve of CEO

87% positive business outlook

Namecheap has an employee rating of 4.4 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Namecheap employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

213 reviews
1.0
21 Apr 2020

Never to come back

Recommend
CEO approval
Business outlook

Pros

Nothing to say here at all

Cons

I noticed that here in the responses to the reviews they call their company a family for employees. In fact, you need to understand that, firstly, all work takes place remotely, that is, in fact, employees do not intersect. And secondly, the whole system is built in such a way that the support service has to simply get rid of annoying customers and ignore their requests, transfer them to other departments and so on. This is the exact opposite of what customer service should do. Of course, I could not stand it, I will look for a company that still cares about its customers and employees.

4.0
17 Jul 2016

Manager

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Have to do all the work from Planning to Release

Cons

No Motivation when you are at work

avatar
Namecheap Response
6y
Hi! Thank you for your feedback!
1.0
28 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Sometimes they have fresh fruit at the office.

Cons

- Poor UX leadership, no vision and most of the times is a very complicated process to get to know who's proving directions - No managers to provide with the proper guidance and support - On boarding process is completely nonexistent - No career improvement - No training unless you pay from your own pocket - Poor overall management, lack of communication I'm not surprised when I see several other reviews across the company departments on Glassdoor reflecting this.

Viewing 1 - 3 of 213 Reviews

Glassdoor has 254 Namecheap reviews submitted anonymously by Namecheap employees. Read employee reviews and ratings on Glassdoor to decide if Namecheap is right for you.