Melio reviews about "manager"

Frequent changes create challenges Tight time constraints can be demanding Unclear KPIs/OKRs limit responsibility and commitment Limited guidance due to a lack of experienced managers

• QA is absolutely awful and cannot do their jobs at even a low level • senior managers are utterly incompetent and prefer to talk about their time at uber in a skip level meeting or scroll tiktok in team meetings (maybe professionalism is not a requirement of leadership) • compensation is comical as especially for cost of living these days • they promote based on likability/sucking up and not skill/product knowledge. • to say they micromanage is an understatement. If an employee is late by even a minute that one minute is used against them and at the end of the month these minutes are compiled and used against employees in the form of an attendance write up or warning. They call it a Grace period btw. • senior management micromanages middle management so bad that they cannot help or work with the employees that report to them. •no core values

The benefits are trash. $80 seamless credit is taxed out of your paycheck, lame medical plans with Anthem. Announced US team layoffs in October of customer support roles due to the acquisition. Melio product alone doesn't give the company revenue, heavily reliant on their partnerships. There are no role pathways. Even though the work life balance is good, I'm bored and unmotivated most days. Most importantly this is a jewish first company. They are going to vouch, support, and promote their people first. They have been quick to sing their woes and praises on the war in Israel. But said we are political when it comes to the US. We aren't asking for sides to be picked but by staying silent they've picked one.

- Completely incompetent middle management that will speak to you as if you were someone they were bullying on Snapchat. Not a drop of professionalism. -Zero recognition of hard work. If goals are met or exceeded, they are set higher without your knowledge and you will be told that you never met them in the first place. -Actively avoids paying bonuses, changes the bonus structure about every 3-4 weeks if anyone comes close to meeting the requirements. -Almost the entire CX department comes from Uber, hired by a hiring manager who came from Uber, which hilariously is a company known for an absolutely terrible customer experience. - Zero upward mobility, even before the company was acquired. - Teaches CX to be better at “de-escalating” when customers are angry about shady and dishonest practices (delivering payments in a different format than was requested by the sender for profit) rather than taking feedback and avoiding escalation in the first place. - Changes QA scorecards about every 3 weeks, and will threaten your job for not keeping up with these changes.

An unprofessional senior manager who desperatelywhile also engaging in power trips. Additionally seeks approval , my manager was so cutthroat in maintaining here would throw he standing in ther own reports un company that shder the bus to stay in good graces.

Very bad and toxic environment managers are gossip on the employee and act them like slaves.

The company is growing quickly, so priorities can shift and not everything is fully defined. This can be a bit challenging at times, especially if you prefer very structured environments.