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      Make

      Engaged employer

      Reviews by job title

      16 reviews
      1.0
      22 Apr 2026

      Silicon Valley ego with none of the substance

      Deal ops
      Recommend
      CEO approval
      Business outlook

      Pros

      Beautiful office in a very nice location. There are a few genuinely good people, especially in HR who work hard to try and mend everything that is broken within the organization.

      Cons

      Hostile work culture with unprofessional leadership. Lack of actionable feedback and questionable financial prioritization regarding company wide events versus actual revenue growth. The internal culture specifically the homenous leadership struggles with entitlement. The "courage and candor" values have been misinterpreted to create a hostile atmosphere.

      avatar
      Make Response
      1mo
      Thank you for taking the time to share this feedback with us. It is concerning to read and important to be acted upon. While we appreciate your kind words about our office and some of the people here, we understand that they do not and cannot outweigh the concerns you raised We are truly sorry to hear that your experience with our culture and leadership felt this way. A Make workplace is aimed to be built on respect, clarity, and constructive feedback, and it is clear from your review that this was not your experience. Our value of Radical Candor should never come across as hostility or a lack of respect. If people experience it that way, that is something we need to take seriously and reflect on. If you would be open to sharing more, please reach us at people@make.com. We would genuinely like to investigate the concerns you raised further.
      1.0
      16 Mar 2026

      Make is not what is was...unfortunatelly

      Engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice office free parking Home office possibilities

      Cons

      Very poor Management - Toxic managers affecting complete teams No respect and not allowed to talk freely without being sanctioned or fired No career path defined for many roles and no will to define any Poor ethics and culture Leadership without vision and strategy Removal of several benefits

      avatar
      Make Response
      2mo
      Thank you for taking the time to share this and for the more than three years you spent with us at Make. That kind of experience carries weight. There are some very serious points in your review, and we don’t take them lightly. What you describe around management, psychological safety, and the ability to speak openly is especially concerning and against our core value: Radical Candor. That’s not the kind of space we aim to build for Makers, and it’s important for us to hear that the experience does not align with that. We also note the feedback on career paths, leadership direction, and changes to benefits. As the company has grown, some of these areas have gone through changes, and it’s clear from your review that not all of them have landed well. At the same time, these are areas we continue to work on and invest in as a company, whether that is clearer leadership direction, stronger support and robust mentoring for managers, or creating better structure around growth and development with our dedicated Learning & Development department. That does not cancel out your experience, but it does mean these topics are not being ignored and being diligently investigated, thanks to reviews like yours. If you’re open to sharing more context, which would be very valuable for us, please reach out to people@make.com. Conversations like this can help us better understand where and how we need to improve.
      1.0
      6 Apr 2026

      Used to be good

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - good salary - work from home allowed (but discouraged) - nice office

      Cons

      - toxic leadership, and poor communication from the top, especially from the founder - they cut benefits overnight - 15% of the company was made redundant and they didn’t officially release a statement and tried to shush it out - mistakes of leadership are often blamed on the employees, frequent micro management from the founder of the company.

      avatar
      Make Response
      1mo
      Thanks for taking the time to share your view. Decisions that impact our people are always the hardest to make. While we’ve had to evolve our team structure to better support the future of Make, we realize that these transitions are difficult on a personal level. We’re grateful for everyone who’s contributed to Make and are doing everything we can to support those affected through the transition. On the culture points — we take this seriously. Radical Candor is a core value at Make, and that includes being open to hard feedback like this. Leadership communication is something we're actively working to improve, and feedback like this helps us do that. Thank you.
      1.0
      19 May 2026

      Nice office with good benefits, but poor leadership

      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      macbook benefits parking nice office free use of make

      Cons

      incompétent leadership no vision and strategy catastrofic People team, unaware of nothing

      avatar
      Make Response
      1w
      Thank you for the feedback. Competent leadership, clear strategy, and a People team that's actually useful - those aren't nice-to-haves. If that's not the experience, it matters to us and we would be grateful if you're open to sharing more. Reach us anytime at people@make.com.
      2.0
      13 Mar 2026

      Great product and people, leadership lacks vision or strategy but puts blame on employees

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Product has a great potential. People I work with within the team and cross-functional colleagues are great. Base salary is competitive. Flexibility in terms of working from home or the office. Rich variety of snacks in the office. Lunches on Wednesdays.

      Cons

      Leadership - Doesn't have a proper strategy, market positioning or competitive advantage in place. Only started to think about strategy when business started declining vs. competition, so realistically for the past 3-4 months. - Focus on tracking data, KPIs, ROI etc. only after the business started declining and not achieving targets. - Lack of higher logical, analytical and contextual reasoning. Conclusions are made base of simplistic assumptions. Data, arguments and relevant context from leads and people who are in the weeds doing the job is very often not seriously considered despite being raised. - Decisions are completely arbitrary and priorities are changing month by month. We announced changes in strategy in February and leadership expects that the business results will follow within a month. That didn't happen and now a new circle of arbitrary decisions started. - Removing small company benefits such as Monday breakfasts as a form of punishment for not achieving business results, framed as cost-cutting measures. - Boasting everywhere about how Make has an open communication and feedback-driven culture, incl. exec-ama Slack channel. exec-ama started to be moderated, so only questions comfortable to leadership are being posted. When constructive feedback is given to leadership, the usual response is defensive and often framed as "Things work this way. If you don't like it, leave." - Leadership giving feedback on business matters is usually given as "this doesn't look right to me" without further explanation. - CEO is micromanaging teams, asking them why things are not "faster", or "better". CEO pings employees on Slack why they finished their AI expectations one week before the official deadline and not sooner.

      avatar
      Make Response
      2mo
      Thank you for taking the time to share such detailed feedback. We really appreciate the level of detail, even when it is critical. Couple of the points you raise reflect real tensions that come with a fast-evolving product and organization such as Make is. As we scale and compete in a very fast market, we are putting more structure around strategy, prioritization, and how decisions are communicated and received. This is an ongoing process, and we are aware that it does not always feel consistent from the inside yet. We also take very seriously the feedback around how discussions and feedback are handled. Thus our core value: Radical Candor. Our goal is to create and keep a space where input from teams is not only heard, but actively shapes decisions of the company as a whole. We know this requires hard continuous work, especially as Make grows. Nevertheless, we are glad to see you highlight the strength of the people, cross-functional collaboration, and flexibility. These are areas we actively invest in and value and want to preserve as we continue to evolve. We are committed to improving how we operate while growing and continuing to build a product that has real impact. Feedback like this, even when it's hard to read, is an important part of that process.
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