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      Make is not what is was...unfortunatelly - Engineer Make Employee Review

      1.0
      16 Mar 2026
      Engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice office free parking Home office possibilities

      Cons

      Very poor Management - Toxic managers affecting complete teams No respect and not allowed to talk freely without being sanctioned or fired No career path defined for many roles and no will to define any Poor ethics and culture Leadership without vision and strategy Removal of several benefits

      avatar
      Make Response
      2mo
      Thank you for taking the time to share this and for the more than three years you spent with us at Make. That kind of experience carries weight. There are some very serious points in your review, and we don’t take them lightly. What you describe around management, psychological safety, and the ability to speak openly is especially concerning and against our core value: Radical Candor. That’s not the kind of space we aim to build for Makers, and it’s important for us to hear that the experience does not align with that. We also note the feedback on career paths, leadership direction, and changes to benefits. As the company has grown, some of these areas have gone through changes, and it’s clear from your review that not all of them have landed well. At the same time, these are areas we continue to work on and invest in as a company, whether that is clearer leadership direction, stronger support and robust mentoring for managers, or creating better structure around growth and development with our dedicated Learning & Development department. That does not cancel out your experience, but it does mean these topics are not being ignored and being diligently investigated, thanks to reviews like yours. If you’re open to sharing more context, which would be very valuable for us, please reach out to people@make.com. Conversations like this can help us better understand where and how we need to improve.

      Explore other reviews about Make

      5.0
      21 Apr 2025
      Strategic account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing team dynamic - Great product - innovative product team

      Cons

      - Unfortunately their sales team resides in Raleigh, NC

      avatar
      Make Response
      1mo
      Thank you for sharing your experience with us. 💜 We really appreciate your kind words about the team dynamic, the product, and the innovative spirit of the product team. It is great to hear that those parts of your time at Make stood out. Thank you again for taking the time to leave this review. It means a lot to us.
      1.0
      21 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Cool product that still has real potential in the age of AI. There are some really great people here, especially on the sales team. Compensation can be good.

      Cons

      The company has been hiding bad execution for years behind the organic growth of its selfserve business. Good data, working systems, a real digital marketing strategy, none of this was ever put in place. Leadership was more interested in small intimate dinners and events than in generating real demand. Pricing differentiation has been a known problem for years and nothing has ever been done about it. This was okay when there were no real competitors. That changed last year. The company lost its influencers, its growth, and AI tools are now eating into the product value. But the company does not even have the basic things in place to understand what happened or what is needed to fix it. Now they are trying to act like a high growth company for the first time and it is not going well. They cut 15% of the workforce and tried to keep it quiet, which caused one week of panic and rumors. They could not even execute a simple layoff. The values they introduced, extreme ownership, get it done, craftsmanship, these just became ways to overload the employees while the executives do not follow them at all. No ownership of poorly executed layoffs, no getting it done for marketing growth or systems improvement, no craftsmanship in what is being launched because everything comes out rushed and incomplete. You always feel like you are failing and it is not good enough even when you give everything. Everyone at Make feels like they are not good enough no matter how hard they work. The company asks everything from you but does not hold itself to the same standard, and instead of recognizing the effort, they just tell you how bad everything is and how everyone needs to do more.

      4
      avatar
      Make Response
      1w
      This is a substantive critique and it deserves a direct response. On the values: Extreme Ownership, Get It Done, Craftsmanship set a genuinely high bar and it applies to everyone at Make, leadership included. Make is a high-performance environment. That won't change. Where the bar hasn't been applied consistently across levels, that's the part worth addressing directly. On the restructuring: every person affected received a direct conversation, clear reasoning, and fair compensation. Individual support was in place throughout. Where the experience felt different from that, we want to understand the specifics. On performance expectations: high standards and recognizing genuine effort aren't in conflict. Where they've felt like opposites, something in how the standard is being applied deserves a direct look. The advice here is worth taking to the top. Reach us at people@make.com.
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