Reviews by job title

11 reviews
3.0
19 Mar 2024

Na

Recommend
CEO approval
Business outlook

Pros

Good salary, career opportunities, and onboarding

Cons

Poor direction, C level is often clueless

5.0
25 Mar 2025

Best job I've had

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- great salary - fantastic office, events, etc. - plenty of room for growth - solid transparency/feedback culture - exciting work

Cons

- weak DEI policies - weak bonuses

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Make Response
1mo
Thank you so much for sharing this 💜 It means a lot to hear such positive words, especially after 3 to 4 years at Make. We really appreciate your kind words about the salary, the office and events, the room for growth, and the transparency and feedback culture you have experienced. We also appreciate your honest note about DEI and bonuses. Feedback like this helps highlight where expectations and experience may not be fully aligned, even when the overall experience is a positive one. Thanks again for taking the time to leave this review. It means a lot to us.
3.0
22 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Some genuinely talented individuals in the product team who are passionate and knowledgeable. The product itself has massive potential and is one of the company’s strongest assets. Founders are still involved and, ironically, remain some of the most competent people in the organization. Dog-friendly offices, regular parties, and catered food create a fun and social atmosphere. A few bright spots among the chaos — both in terms of product vision and dedicated individuals.

Cons

Salaries are below market standards, especially considering the workload and expectations. Promotions and career development were virtually non-existent until internal pressure forced leadership to acknowledge the issue. Sales teams often lacked clarity on what they were selling, pointing to a disconnect between departments. A noticeable divide between high-performing employees and those who advanced through internal politics and favoritism.

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Make Response
1mo
Thank you for taking the time to share such detailed feedback after more than a year at Make, that means a lot. We appreciate your recognition of the product, the talented people across the team, and the dedication of individuals who continue to care deeply about what we are building. It is also meaningful to hear that these strengths still stood out in your overall experience. At the same time, we take seriously the concerns you raised around compensation, career development, cross-functional alignment, and the perception of inconsistency in how contribution is recognized. Feedback like this points to areas that have a real impact on trust, motivation, and the day-to-day employee experience. Your advice around rewarding genuine talent, improving alignment, and investing in people development is important. Thank you again for sharing your perspective and for helping us see more clearly where we need to improve as an employer.
4.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- Great office space - Nice colleagues - Good Product - Overall more pros

Cons

- Low Salaries - Corporate Culture (instead of startup) is taking over.

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Make Response
2mo
Thank you for taking the time to share this, and for the years you spent with Make! We’re very glad to hear that you saw a lot of positives in your experience, from the product itself to the Makers around you and the overall environment. That matters a lot to us. We also take your concerns seriously. On compensation, we recently completed company-wide salary reviews to ensure our pay remains competitive on the talent market. At the same time, we know compensation is experienced individually, and feedback like this is still important. Your point about the cultural shift within Make is also a fair one. As we grow, keeping the right balance between structure and the energy, ownership, and pace is something crucial for us and we continue to work on it. Your advice to management is brief, but the message behind it is clear. Thank you
1.0
6 Apr 2026

Used to be good

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- good salary - work from home allowed (but discouraged) - nice office

Cons

- toxic leadership, and poor communication from the top, especially from the founder - they cut benefits overnight - 15% of the company was made redundant and they didn’t officially release a statement and tried to shush it out - mistakes of leadership are often blamed on the employees, frequent micro management from the founder of the company.

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Make Response
1mo
Thanks for taking the time to share your view. Decisions that impact our people are always the hardest to make. While we’ve had to evolve our team structure to better support the future of Make, we realize that these transitions are difficult on a personal level. We’re grateful for everyone who’s contributed to Make and are doing everything we can to support those affected through the transition. On the culture points — we take this seriously. Radical Candor is a core value at Make, and that includes being open to hard feedback like this. Leadership communication is something we're actively working to improve, and feedback like this helps us do that. Thank you.
2.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

- Smart, capable, and supportive people across teams. - The product itself is great and has huge potential. - Salary, flexibility, benefits, and a lot of ownership. - Many people internally still care deeply about the company and try to improve things.

Cons

I don’t have much to add to many of the recent reviews, other than confirming that these issues are real. It’s heartbreaking to see what the company and its culture have turned into.

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Make Response
1w
Still a current Maker who cares enough to write this. That matters! Smart people, a product with real potential and nice colleagues who still care. You clearly see what Make can be and that is an environment we are building. Radical Candor runs both ways. Receiving difficult feedback without routing around it is the standard at every level, leadership included. Where that hasn't held, it's a real gap. Make shifted to a high-performance model built around five operating principles: Extreme Ownership, Get It Done, Craftsmanship, Radical Candor, Embrace Change. Not every experience of that shift has been smooth, and we are constantly trying to improve it. Thank you for writing this. People who still care are exactly who we want to hear from. You can definitely always reach us at people@make.com if you're open to sharing more.
5.0
4 Dec 2023
Recommend
CEO approval
Business outlook

Pros

- Latest MacBook Pro M2 - Snack bar with selection of fruits, youghurts, muslies, chocolate, healthy/unhealthy snacks. Refilled regularly - One doesn't feel as a part of corporate machine here. At the same time, this is already an established company with defined and transparent processes (unlike most of startups) - Love communication openness - we know how the company feels, what are our goals, C-level executives are super easily accessible. There is even a Slack channel where anything can be asked anonymously and C-executives answer those. Questions are sometimes really tough in there and the management replies everything. - Cozy office - Multisport, RSUs and other benefits - Mondays we have company-wide breakfasts, Wednesdays - lunches and on Fridays there is a "friday break" - burgers or tacos or something like that - the whole "people" team dedicated to making ones life at Make as easy as posible - super helpful atmosphere: it's easy to get support if something is unclear, from any department - well-structured internal documentation in Confluence - clear and straightforward onboarding process: guidelines are updated regularly, setting-up a dev environment is a breeze. And actually there is a whole DevEx team for that. - company events and parties - almost unlimited home office - really good expertise accross the company, There is always someone who is better than you in something. And there is always someone to learn from.

Cons

- it's not quite clear how promotions work or how salaries are indexed - developers cannot choose their dev rig - Mac is a must for all - home office is formally unlimited but it depends on your team and management informally prefers people to be there (although they never actually push for it).

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Make Response
2y
Thank you for sharing such detailed feedback! We're thrilled to hear that you appreciate our office perks, transparent communication, and supportive atmosphere. It's great to know that you find our processes well-defined and our communication channels open, including the anonymous Slack channel for questions to C-level executives. Your insights on promotions, developer rig preferences, and home office dynamics are valuable to us. We'll take your suggestions into consideration. We are not planning to have a gym anytime soon, but maybe in the future? I'd love that too. Our aim is to continuously improve the employee experience at Make, and your input guides us in the right direction. We're grateful to have you as part of our team and appreciate your dedication to making Make a great place to work! Anna | Employer Branding @ Make
2.0
13 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Product has a great potential. People I work with within the team and cross-functional colleagues are great. Base salary is competitive. Flexibility in terms of working from home or the office. Rich variety of snacks in the office. Lunches on Wednesdays.

Cons

Leadership - Doesn't have a proper strategy, market positioning or competitive advantage in place. Only started to think about strategy when business started declining vs. competition, so realistically for the past 3-4 months. - Focus on tracking data, KPIs, ROI etc. only after the business started declining and not achieving targets. - Lack of higher logical, analytical and contextual reasoning. Conclusions are made base of simplistic assumptions. Data, arguments and relevant context from leads and people who are in the weeds doing the job is very often not seriously considered despite being raised. - Decisions are completely arbitrary and priorities are changing month by month. We announced changes in strategy in February and leadership expects that the business results will follow within a month. That didn't happen and now a new circle of arbitrary decisions started. - Removing small company benefits such as Monday breakfasts as a form of punishment for not achieving business results, framed as cost-cutting measures. - Boasting everywhere about how Make has an open communication and feedback-driven culture, incl. exec-ama Slack channel. exec-ama started to be moderated, so only questions comfortable to leadership are being posted. When constructive feedback is given to leadership, the usual response is defensive and often framed as "Things work this way. If you don't like it, leave." - Leadership giving feedback on business matters is usually given as "this doesn't look right to me" without further explanation. - CEO is micromanaging teams, asking them why things are not "faster", or "better". CEO pings employees on Slack why they finished their AI expectations one week before the official deadline and not sooner.

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Make Response
2mo
Thank you for taking the time to share such detailed feedback. We really appreciate the level of detail, even when it is critical. Couple of the points you raise reflect real tensions that come with a fast-evolving product and organization such as Make is. As we scale and compete in a very fast market, we are putting more structure around strategy, prioritization, and how decisions are communicated and received. This is an ongoing process, and we are aware that it does not always feel consistent from the inside yet. We also take very seriously the feedback around how discussions and feedback are handled. Thus our core value: Radical Candor. Our goal is to create and keep a space where input from teams is not only heard, but actively shapes decisions of the company as a whole. We know this requires hard continuous work, especially as Make grows. Nevertheless, we are glad to see you highlight the strength of the people, cross-functional collaboration, and flexibility. These are areas we actively invest in and value and want to preserve as we continue to evolve. We are committed to improving how we operate while growing and continuing to build a product that has real impact. Feedback like this, even when it's hard to read, is an important part of that process.
5.0
4 Mar 2024

Overall great experience

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly atmosphere, and a nice office with some good perks. As an employee, you feel heard by the management. The flexibility is also appreciated.

Cons

The environment could be too fast-paced for some, and the salary does not match the effort you need to put in.

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Glassdoor has 119 Make reviews submitted anonymously by Make employees. Read employee reviews and ratings on Glassdoor to decide if Make is right for you.